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Service RequestsService Requests

Hydro One can help you locate underground cables on your property, temporarily disconnect power to allow for maintenance of customer-owned lines, or trim trees that pose a hazard for Hydro One-owned equipment.

If you need to request any of these services from us, simply log in to My Account Self Service and choose "Service Requests", or download and submit a faxable form below, or contact our Customer Communications Centre by email or telephone (1-888-664-9376). 

 Forms
Consent for Disclosure of Information to a Third Party Agreement or Termination Form.pdfConsent for Disclosure of Information to a Third Party Agreement or Termination Form157 KB
Declaration Form Bulk Metered Condos.pdfDeclaration Form Bulk Metered Condos424 KB
Declaration Form Designated Consumer Large Volume Farm FRENCH.pdfDeclaration Form Designated Consumer Large Volume Farm FRENCH60 KB
Declaration Form Designated Consumer Large Volume Farm.pdfDeclaration Form Designated Consumer Large Volume Farm57 KB
Declaration Form Multi-Unit Premises FRENCH.pdfDeclaration Form Multi-Unit Premises FRENCH65 KB
Declaration Form Multi-Unit Premises.pdfDeclaration Form Multi-Unit Premises63 KB
Declaration Form Year-Round Residential Rate Status.pdfDeclaration Form Year-Round Residential Rate Status25 KB
DRC HST Exemption Form FRENCH.pdfDRC HST Exemption Form FRENCH44 KB
DRC HST Exemption Form.pdfDRC HST Exemption Form43 KB
Hydro One Service Order Request Form.pdfHydro One Service Order Request Form52 KB
Pre-Authorized Payment Authorization Form.pdfPre-Authorized Payment Authorization Form56 KB
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