Do away with the hassle of cheques, stamps, and late payment charges. If you choose pre-authorized payment, we'll withdraw money directly from your chequing account 5 days before your bill is due. It's automatic - so you can be sure your payment is made on time, and you won't have to worry about late fees.

You can start automatic payments at any time. Just log in to My Account to enroll in the pre-authorized payment program. Or mail us a printed application form with a void cheque to the address listed on the form.

Your automatic payments will start on your next billing cycle.

More comfortable dealing directly with your bank? We have options for that too.

Bring the bottom portion of your bill to your local teller or automatic bank machine to arrange payments from your bank account. Prefer to bank from the convenience of your home? Click on your bank below to set up online payments to Hydro One Networks.

Choose your financial institution: Bank of Montreal | National Bank | Caisse Populaire Desjardins | Royal Bank | Scotia Bank | CIBC | Laurentian Bank | HSBC Bank Canada | TD Canada Trust

If you're mailing your cheque, follow these 4 guidelines to make sure your payment is processed on time:

1. Be sure to send your cheque at least 5 days before the Payment Due Date.
2. Write your account number on the front of your check.
3. Include the bottom portion of your bill below the dotted line.
4. Place a stamp on the self-addressed envelope. If using your own envelope, address it to:
   
   Hydro One Networks
   P.O. Box 4102, Station "A"
   Toronto, ON, M5W 3L3

Pay your utility bill with the flexibility and convenience of your credit card.

Five days before your bill is due, gather your account number and have the necessary credit card details ready to make the payment process easier. Then log on to our secure web page to pay your bill through our partner site Paymentus Corporation. You can also pay over the phone by calling 1-877-507-5093 where you'll be connected with a teller from Paymentus who can walk you through step by step.

We want to offer our customer every convenience we can and to keep them informed of any additional charges. That's why we're letting you know that Paymentus charges a $3.95 service fee for every $165 dollars charged. For example, if you charge $300 to your credit card, you will be billed an additional service fee of $6.50. More questions? See how we respond to our customers' frequently asked credit card questions.

Want to pay in cash? Debit directly from your account? Another convenient payment option available is MoneyGram. MoneyGram is a money transfer service that lets you safely and quickly pay bills using cash or a debit-card from certain Canada Post or grocery store locations. A same-day bill payment costs $9.99, and next-day bill payment costs $3.99.

You can find your nearest MoneyGram location by visiting their website's locating feature or giving them a call at 1-800-666-3947. Still have questions? We can help you find answers to the most frequently asked questions about MoneyGram.

More air conditioning in the summer? More heat in the winter? It's normal for energy use to fluctuate over the course of the year. If you're looking for a more predictable bill amount, our Budget Billing Plan may be the right option for you.

Budget billing is about evening your payments out over time.

Normally, you are charged for energy as you use it. But with the Budget Billing Plan you can receive 11 equal bill amounts over the course of the year. In the 12th month, you'll make up the slight different.

To do this we study your historical energy use. We take those numbers and estimate your usage for the entire year. Then each month, you receive a bill with a monthly average, plus your regular service fee. On your 12th bill, it's time to fill in the holes - you might receive a credit if you overpaid during the year or be charged what you used over the estimate. If you are a bi-monthly customer, your bills will follow the same pattern - 5 months of predicted bills and 1 month to make up the difference. If you're a seasonal customer your billing frequency will change from quarterly to monthly.

If a dependable bill payment is what's right for you, enroll in the Budget Billing Plan at any time. If you work with a retailer, you are still eligible to enroll in Budget Billing. Log in to My Account, choose "Your Bill" and then select "Payment Options" or call us at 1-888-664-9376.

Making sure all of our customers have access to electricity is a priority for us. Give us a call and we'll try to put together a payment program that works for you. Call us at 1-888-664-9376 between 7:30 a.m. - 8:00 p.m. EST, Monday to Friday.

You can also contact Service Canada (1-800-622-6232), or your local government through Ontario 211 (dial 211) for information on the assistance programs they offer.