Moving In/Out

Current Customers

Let us know if you’re moving in or moving out of a property served by Hydro One.

Please note: You cannot "transfer" account information. If you're moving from one location to another within our service area, you must close your old account and open a new one.

New to Hydro One?

If you are new to the Hydro One service territory, you can set up a new account online and notify us of the date you plan to move in. 

If you’re not sure whether your property is served by Hydro One, check our Outage Map to see our service boundaries.

Law Offices

Let us know if your client is moving in or moving out of a property.