Manage my account
Hydro One's website is a powerful tool that offers you convenience and service whenever you need it, as well as the ability to see your account history with the click of a mouse. See how an online account can work for you.
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Customers
- Get your balance or payment history
- Change your payment options
- Update your account information
- Submit your current meter reading (non TOU-billed customers only)
- View your electricity use online (TOU-billed customers only)
- Sign up for Pre-Authorized Payment
- Moving to or from a property serviced by Hydro One
- Request temporary disconnection of power
- Request an electrical service upgrade
- Request an underground cable locate
- Request tree trimming or tree removal.
- Use the online tool to understand a high bill.
New customers can get started here; current customers log in here. |
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Go Paperless with ePostTM |
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 Receive your bills  online with epostTM - it's fast, easy and free to sign up. Register for ebilling now at Canada Post.
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Contractors
- Request a new service layout
- Request a service upgrade layout
- Request an underground cable locate.
Visit Contractors' Self Service and get started today. |
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