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Manage My Account

Hydro One's My Account Self Service website is a powerful tool that offers you convenience and service whenever you need it!

Customers

Register now to:

  • View your electricity use (Time-of-Use customers only)
  • Get your current balance or payment history
  • Sign up for Pre-Authorized Payment
  • Request a Move In or Move Out
  • Request an underground cable locate
  • Request temporary disconnection of power
  • Request tree trimming or tree removal.

Contractors

  • Request a new service layout
  • Request a service upgrade layout
  • Request an underground cable locate.

Visit Contractors' Self Service and get started today.


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My Account Self Service Demo

View My Account Self Service Demo (Adobe Flash Player required)See what an online account can do for you! View Demo.
(Adobe Flash Player required)

Time-of-Use Customers

Register now to view your electricity usageManage costs by shifting electricity use to off-peak periods! Register now to view your usage.


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