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SERVICE REQUESTS

Service RequestsHydro One can help you locate underground cables on your property, temporarily disconnect power to allow for maintenance of customer-owned lines, or trim trees that pose a hazard for Hydro One-owned equipment.

If you need to request any of these services from us, simply log in to My Account and choose "Service Requests", or download and submit a faxable form below, or contact our Customer Communications Centre by email or telephone (1-888-664-9376). 

  
  
  
Consent for Disclosure of Information to a Third Party Agreement or Termination Form.pdfConsent for Disclosure of Information to a Third Party Agreement or Termination Form157 KB
Debt Retirement Charge Exemption Form for Bulk-Metered Multi-Unit Residential Premises FRENCH.pdfDebt Retirement Charge Exemption Form for Bulk-Metered Multi-Unit Residential Premises FRENCH42 KB
Debt Retirement Charge Exemption Form for Bulk-Metered Multi-Unit Residential Premises.pdfDebt Retirement Charge Exemption Form for Bulk-Metered Multi-Unit Residential Premises40 KB
Declaration Form - Bulk-Metered Multi-Unit Residential Premises FRENCH.pdfDeclaration Form - Bulk-Metered Multi-Unit Residential Premises FRENCH39 KB
Declaration Form - Bulk-Metered Multi-Unit Residential Premises.pdfDeclaration Form - Bulk-Metered Multi-Unit Residential Premises38 KB
Declaration Form - Unmetered Services - Customer Annual Load Accuracy FRENCH.pdfDeclaration Form - Unmetered Services - Customer Annual Load Accuracy FRENCH27 KB
Declaration Form - Unmetered Services - Customer Annual Load Accuracy.pdfDeclaration Form - Unmetered Services - Customer Annual Load Accuracy27 KB
Declaration Form Bulk Metered Condos - Security Deposits.pdfDeclaration Form Bulk Metered Condos - Security Deposits425 KB
Declaration Form Designated Consumer Large Volume Farm FRENCH.pdfDeclaration Form Designated Consumer Large Volume Farm FRENCH63 KB
Declaration Form for Large Volume Farm Business.pdfDeclaration Form for Large Volume Farm Business48 KB
Declaration Form Year-Round Residential Rate Status FRENCH.pdfDeclaration Form Year-Round Residential Rate Status FRENCH347 KB
Declaration Form Year-Round Residential Rate Status.pdfDeclaration Form Year-Round Residential Rate Status193 KB
DRC HST Exemption Form FRENCH.pdfDRC HST Exemption Form FRENCH54 KB
DRC HST Exemption Form.pdfDRC HST Exemption Form53 KB
DRC-HST-Exemption-Form.pdfDRC-HST-Exemption-Form53 KB
Hydro One Service Order Request Form.pdfHydro One Service Order Request Form52 KB
Pre-Authorized Payment Authorization Form FRENCH.pdfPre-Authorized Payment Authorization Form FRENCH83 KB
Pre-Authorized Payment Authorization Form.pdfPre-Authorized Payment Authorization Form94 KB
Read Only Access Agreement for Interval Metered Accounts.pdfRead Only Access Agreement for Interval Metered Accounts34 KB
Regulated Price Plan Declaration Form for Multi Unit Bulk Metered Accounts.pdfRegulated Price Plan Declaration Form for Multi Unit Bulk Metered Accounts35 KB
(More Documents...)
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