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Service RequestsService Requests

Hydro One can help you locate underground cables on your property, temporarily disconnect power to allow for maintenance of customer-owned lines, or trim trees that pose a hazard for Hydro One-owned equipment.

If you need to request any of these services from us, simply log in to My Account Self Service and choose "Service Requests", or download and submit a faxable form below, or contact our Customer Communications Centre by email or telephone (1-888-664-9376). 

 Forms
Consent_for_Disclosure_Form.pdfConsent_for_Disclosure_Form40 KB
Declaration_Form_Bulk_Metered_Condos.pdfDeclaration_Form_Bulk_Metered_Condos424 KB
Declaration_Form_Designated_Consumer_LargeVolumeFarm.pdfDeclaration_Form_Designated_Consumer_LargeVolumeFarm111 KB
Declaration_Form_Multi-Unit_Premises.pdfDeclaration_Form_Multi-Unit_Premises48 KB
Hydro_One_Service_Order_Request_Form.pdfHydro_One_Service_Order_Request_Form105 KB
Pre-Authorized_Payment_Authorization_Form.pdfPre-Authorized_Payment_Authorization_Form56 KB
Underground_Cable_Locate_Request_Form_Contractor.pdfUnderground_Cable_Locate_Request_Form_Contractor50 KB
Underground_Cable_Locate_Request_Form_Customer.pdfUnderground_Cable_Locate_Request_Form_Customer49 KB
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