The Cost of Electricity
Electricity costs are charged based on the service type of your property. Properties have different characteristics that factor in how we can deliver electricity. Service Types distinguish the different types of properties. Depending on your properties classification the delivery may be different as well.
What Is My Service Type?
Identifying which service types you are in will help you identify which prices apply to you and better understand your bill. Click here to read the different service types.
Most customers pay Time-of-Use (TOU) prices. These prices are set by the Ontario Energy Board (OEB) twice a year on May 1 and November 1. TOU pricing can help you gain more control over managing electricity costs, by providing you with more information so you can make better decisions. With TOU you know how much your electricity costs at different times of the day, so you can better manage your electricity use and your monthly bill.
|With TOU you can take advantage of |
low prices during off-peak periods and monitor your usage during high-peak periods when prices are higher.
Prices are set seasonally by the Ontario Energy Board (OEB), twice a year on May 1st and November 1st. The chart shows current pricing.
| Prices effective from May 1, 2016 to October 31, 2016|
Prices effective from November 1, 2016 to April 30, 2017
Want to track your usage and control your bill even better? Track your TOU usage through My Account. Want to find out how to ways to use TOU to help save you energy and money? Find out how to manage your usage better with TOU.
If you've noticed two different prices on your bill and slight changes between winter and summer seasons it's because you're on a Tiered Pricing Plan (also referred to as Tiered Regulated Price Plan or RPP). Two different prices are set twice a year by the OEB, one price applies to the monthly consumption up to a certain threshold and a higher price applies to any consumption above the seasonal threshold.
More information on electricity prices
In addition to TOU and Tiered prices, you may also choose to buy your electricity from an electricity retailer. Not all retail contracts are the same. Most offer a fixed price over a period of time. Before you sign a contract, read it carefully so you are aware of all terms and conditions.
Remember, the contract you sign only covers the electricity cost. Delivery charges, regulatory charges, the debt retirement charge (if applicable) and other charges will still apply and customers will see these line items on their bill. There are a number of adjustments (Global Adjustment and RPP Settlement) that affect the final price you pay. Understanding these adjustments will help you make an informed decision learn more here.