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MY HOME

Welcome to My Home!

  As a Hydro One customer, we think you should have all
  the information you need, when you need it, right
  at your fingertips. Consider this your gateway to all
  things electricity — bills, energy-saving tips, service
  requests, you name it.

Because at Hydro One, it's our job to keep you up to
date and informed about all of your electricity needs.

Where do you want to go?

My Account Questions about your bill? Want to track your usage? Find the answers to your account questions through My Account.		Building Your Bill: Prices and Rates Find out about the different rates and prices that go into your bill.
My Bill Explained Explore your bill breakdown to understand just what's being said on your bill.		Power Outages Learn what to do when the lights go out, and what we are doing to turn them back on.
Save Energy Saving energy doesn't have to be a chore. Learn about easy to incorporate ways to bring down your usage and your bill.		Service Requests Need assistance? From locating underground cables to trimming trees - we're there for you.
Ways to Pay Learn about all the options to pay your utility bill, and choose the option that best fits your household needs.		Moving New home? Moving out? Find out how your utility bill fits into this transition.

Of course, if you ever want to speak to us directly to get real, live answers, we're here to help. Simply call us at 1-888-664-9376 (7:30 a.m. - 8:00 p.m. EST, Monday to Friday).

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