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POWER OUTAGES

What to do if you've lost power

If your power has gone out or you're having trouble with your electricity, call our province-wide emergency number at: 

                 1-800-434-1235
.

We're available 24 hours a day, 365 days a year.

If you're having a life-threatening emergency, call 911.

If you've lost power, our Power Outage Map will show you where restoration crews are working to fix the outage and provide our best estimate of when power will be restored based on past experience.

Always stay clear of downed power lines or equipment and never assume they are safe to go near.



Hydro One Storm Centre

If your electricity is out you can get up-to-date information two ways:










By visiting the online Storm Centre









Or, by downloading the Hydro One Mobile app for
updates on your mobile device  
Hydro One's Storm Centre


  Blackberry®

Apple®

Android

You can also call 1-800-434-1235 to report a power outage, fallen tree hazard or emergency (24 hours, 7 days a week).