What to do if you've lost power
If your power has gone out or you're having trouble with your electricity, call our province-wide power outage hotline at:
We're available 24 hours a day, 365 days a year.
If you're having a life-threatening emergency, call 911.
If you've lost power, our Power Outage Map will show you where restoration crews are working to fix the outage and provide our best estimate of when power will be restored based on past experience.
Always stay clear of downed power lines or equipment and never assume they are safe to go near.
Hydro One Storm Center
If your electricity is out, you can get up-to-date information two ways:
You can also call 1-800-434-1235
to report a power outage, fallen tree hazard or emergency (24 hours, 7 days a week).