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HEATING & COOLING INCENTIVE

Is your furnace off its game? Upgrade with money-saving rebates
Up to  $650  for heating and cooling upgrades

DID YOU KNOW?


Heating and cooling costs account for up to 60% of your home's annual energy use. If your system's over 10 years old, it could be costing you – in comfort, in efficiency, or both. Upgrade to high efficiency now with the help of these rebates:

Get up to $400

When you install a new high-efficiency
central air conditioner

Get $250 when you buy and install an
ENERGY STAR®-certified model.

Get $400 when you buy and install an
even more energy-efficient CEE
"Tier 2" level system.

Get $250

When you install a new
high-efficiency furnace

Your new central heating system must
have an Electronically Commutated
Motor (ECM).

Illustration of HVAC contractor
Home Heating Guide illustration

Your essential Home Heating Guide

Ontario winters can be unpredictable. That's why we've put together a home heating guide with tips, checklists and resources to help you keep your home warm while keeping heating costs down.

Go to the guide

HOW TO QUALIFY FOR REBATES


1

Find a participating contractor – they will guide you through this Save on Energy program and rebates

Your new system must be purchased and installed by a participating contractor. Find a contractor near you.

2

Buy and install your new system

Your contractor will complete and submit your online incentive (rebate) submission form. Simply review and approve the confirmation email.

3

Submit your invoice

Send us a copy of your invoice and a copy of the signed online incentive submission form. You should receive your rebate cheque within four to eight weeks.
Check your status here.

 

Mail

Save on Energy Incentives
30 Commercial Road
Toronto, ON
M4G 1Z4

Note: if you choose to send in via mail, we recommend sending it via registered mail

Fax

1-416-922-1028

Email

hvacpayments@summerhill.com

REPAIR OR REPLACE?


It may be time to replace your system if:

  •   Your system is over 10 years old
  •   You have recently had major parts replaced
  •   You had more than one maintenance call this year
  •   It's unusually noisy

Is your furnace trying to tell you something?

Watch the video to learn how to save with rebates.

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FREQUENTLY ASKED QUESTIONS


More about the Heating and Cooling Incentive

  FAQs
Show or hide FAQs

When does the Heating & Cooling Incentive start and end?

In 2016, eligible equipment installed by a participating contractor between January 1, 2016 and December 31, 2016 may qualify for an incentive. Your contractor must enter your online incentive by January 8, 2017 and you must submit your proof of purchase (invoice) no later than February 1, 2017.

My new equipment was installed before January 1, 2016. Is the incentive retroactive?

The incentive has start and end dates. To qualify in 2016, work must be performed between January 1, 2016 and December 31, 2016 and submitted by February 1, 2017. Incentives are not retroactive.

Who is eligible to receive the incentive?

The Heating & Cooling Incentive is available for residents and businesses (and businesses with residential-type systems) in Ontario who have purchased and installed eligible central heating or cooling equipment through a participating contractor.

Be sure to check the Eligibility Requirements and the specific terms and conditions for each incentive, as well as the dates for participating and claiming your incentives. For detailed incentive rules see the Terms and Conditions.

What are the terms of the $250 eligible ECM-equipped furnace replacement offer?

  • A new high-efficiency replacement furnace equipped with an ECM has to be purchased.
  • Service (including purchase and installation) MUST be performed by a participating contractor.
  • Homeowners must have installed a high-efficiency furnace equipped with an ECM that is on the contractor's list of eligible products.
  • Installation must occur between January 1, 2016 and December 31, 2016.
  • Your contractor must enter your online incentive by January 8, 2017 and the proof of purchase for eligible furnace ECM incentive must be postmarked no later than February 1, 2017.
  • See the Terms & Conditions for full details.

What's an ECM Motor?

An ECM (Electronically Commutated Motor) is a brushless motor technology in forced air heating applications that works to reduce the electrical consumption of the furnace motor by as much as 60% (over a standard motor).

Do oil, electric, natural gas and propane furnaces qualify?

Yes, as long as they are included on the list of eligible products.

How do I know if the furnace equipment I am purchasing qualifies?

Participating contractors have a list, by manufacturer, of the eligible ECM-equipped furnaces.

What are the terms of the ENERGY STAR certified CAC system installation offers?

The terms are as follows:

  • The installation must be done between January 1, 2016 and December 31, 2016.
  • Your contractor must enter your online incentive by January 8, 2017 and the proof of purchase for ENERGY STAR certified CAC system incentives must be postmarked no later than February 1, 2017.
  • The CAC system must be purchased and installed by a participating contractor.
  • In order to qualify for the $250 incentive purchase and install a new ENERGY STAR certified central air conditioning (CAC) system that satisfies at least a 14.5 SEER and 12 EER.
  • In order to qualify for the $400 incentive purchase and install an ENERGY STAR certified CAC system that satisfies at least a 15 SEER and 12.5 EER.

What is an ENERGY STAR certified air conditioning system?

The ENERGY STAR rating lets consumers know that any product carrying this designation meets or exceeds a premium level of energy efficiency. ENERGY STAR in Canada is a voluntary arrangement between Natural Resources Canada's Office of Energy Efficiency and organizations that manufacture sell or promote products that meet the ENERGY STAR levels of energy performance. To learn more, visit www.nrcan.gc.ca/energy/products/energystar/12519.

What's an AHRI Reference Number?

To qualify, the newly installed system must include an ENERGY STAR qualified outdoor unit matched to a properly sized and specified indoor evaporator coil.

The AHRI Verified Directory is the reference source for the new incentive fulfillment house when processing claims for eligible ENERGY STAR qualified systems. A claim cannot be entered into the online submission site for Systems not listed on this database.

If you have questions or would like to know more about the AHRI website, please contact HRAI.

How can I find participating contractors in my area?

For the complete list of participating contractors, click here or call 1-877-688-3062.

I've never hired a contractor. How should I go about it?

To get you started, visit this website for tips on selecting and hiring a furnace or air conditioning contractor: http://www.hrai.ca/contractorlocator.html

Can the Independent Electricity System Operator recommend a contractor for me to use?

Unfortunately not. The Independent Electricity System Operator (IESO) does not endorse contractors. We make no representations, warranties or guarantees as to, and assume no responsibility for, the conduct, products or services of participating contractors.

How do contractors become participating contractors in the Heating & Cooling Incentive?

To register, contractors must meet the following eligibility requirements:

  • For ECM-equipped furnace rplacements: TSSA Registration number to confirm licensed technicians (Gas Technician 1 or 2 or OBT 1 or 2 certification number).
  • For ENERGY STAR qualified CAC system installations: 313A Refrigeration and Air Conditioning license or a 313D Residential Air Conditioning License
  • Minimum of $2 million in liability insurance coverage.
  • Letter of clearance from WSIB. (If the contractor is a sole proprietor, then they are WSIB exempt.)
  • Signed Contractor Participation Agreement
  • Completion of the AC Optimization Training Program

Why do contractors have to be registered to participate?

To register, all of the contractors must complete a detailed orientation session to become knowledgeable about all aspects of the program. During the registration process they will need to confirm that they have the qualifications needed to perform the required work. They'll also need to present the necessary business licenses. We want to ensure they meet our requirements.

Do contractors have to be a member of the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI) to participate?

No. Non HRAI-members are able to participate in the Program if the owner provides the eligibility requirements as noted above.

What happens after I have my qualifying unit(s) installed?

  1. Once your installation is completed, your contractor will enter your online incentive form and ensure that all equipment serial and model numbers are included. Be sure to provide your email address so you can proceed easily to the next steps.
  2. An email will be sent asking you to review and approve your incentive details as outlined on your online incentive submission form.
  3. Send in your proof of purchase (copy of your invoice) and a copy of the signed online incentive submission form by email, fax or mail using the instructions and contact information outlined on the incentive submission form.
  4. Receive your incentive cheque in the mail 4 to 8 weeks after the submission of your completed incentive claim submission form and proof of purchase are received (provided the incentive submission is approved).

Make sure you keep a copy of your invoice for your furnace and CAC system in case you need it for repairs which are covered under warranty.

Please contact Independent Electricity System Operator – Incentive Support with any questions or concerns regarding your incentive claim or call our toll-free number at 1-877-688-3062.

How do I submit my proof of purchase?

Email: hvacpayments@summerhill.com

Fax: 1-416-922-1028

Mail:
saveONenergy Incentives
30 Commercial Road,
Toronto, ON M4G 1Z4

(note: if you choose to send in via mail, we recommend sending it via registered mail).

Is it possible to check the status of my incentive submission?

Yes. You have two ways to check:

Home Cooling Guide illustration

Your essential Home Cooling Guide

No matter how hot it gets, our home cooling guide’s tips, checklists and resources will help you keep your home comfortable while keeping cooling costs down.

Go to the guide

Interested in becoming a participating contractor?

It's good for your business and a great way to add value for your clients. Register online today – you will be required to submit verification documents and complete an online orientation.

Equipment must be purchased from and installed by a participating contractor. $250 incentive with the purchase and installation of an eligible furnace. $250 or $400 incentive with the purchase and installation of an eligible central air conditioner system. For 2016 incentives – installations of eligible equipment must be completed between Jan 1, 2016 and Dec. 31, 2016. Your contractor must enter your online incentive submission by January 8, 2017 and all supporting documentation, including the proof of purchase must be sent in by February 1, 2017. Subject to terms and conditions. Save on Energy is powered by the Independent Electricity System Operator and brought to you by Hydro One Networks Inc. OMOfficial Mark adopted and used by the Independent Electricity System Operator. Used under licence.

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