Customer Programs

Hydro One offers a number of customer programs that can help you manage your electricity use, understand your bill, make bill payments and stay informed about power outages and other company news.

icon_save_energy.pngManage your electricity use

icon_understandbill.pngUnderstand your bill

      • - Visit our interactive website to learn more about each line item on your bill.
      • We are here to help - Watch our latest video series explaining various topics related to your bill.

icon_financial_assistance.pngGet financial assistance

icon_stayinformed.pngStay informed

      • Social Media - Follow us on Twitter, Instagram and YouTube.
      • Hydro One Mobile - Free mobile app for three device types, includes Storm Center 3 power outage map.
      • Storm Center 3 - Direct access to our power outage map from any browser with an Internet connection.
      • Power outage alerts - Register on My Account to sign up to receive power outage alerts via email or text.
      • Featured Articles - Get details about the latest programs, announcements and news from Hydro One.
      • Newsroom - Read the latest news releases from Hydro One Ltd. and its subsidiary companies.


Skip navigation links
First Nations and Métis Relations
Our Employees
Remote Communities
Social Responsibility
Commitments Scorecard