Here to Help
There are a number of changes on your electricity bill due to changes made in provincial electricity programs this year. To find out more about these changes and how you can save on energy, see the videos below from Rob Globocki, Director of Customer Care, and his team who have some tips and guidance to share with you.
Watch these videos to learn more about what is available and what you may qualify for.
Learn about what changes you will see on your bill this winter.
Robert Globocki, Director of Customer Care, discusses each change and how it may impact customers.
The Home Assistance Plan
Learn more about the Home Assistance Plan and how it can help qualifying families receive free energy-efficient upgrades to their homes.
Understanding Time-Of-Use Pricing
Learn how to take advantage of Time-Of-Use pricing to lower your electricity bill and conserve power.
The Low-Income Energy Assistance Program (LEAP)
The Low-Income Energy Assistance Program provides qualifying households with emergency assistance in paying your electricity bill.
Save Energy: Online Tips and Tools
Learn more about how to save energy with online tips, tools and rebates from Hydro One.
Budget billing allows customers to take the surprise out of their bill. Sign up for free today.
Ontario Electricity Support Program
If you are a customer of an electricity utility and in a lower-income home, you may qualify for a reduction on your electricity bill.
My Account allows Hydro One customers to access past bills, budget and plan for ways to manage future bills.