Where am I ?

Website Outage Notice: June 18, 2017

image: a Hydro One Call Centre Agent at his computer 

In order to serve you better, our myAccount web portal will undergo scheduled system maintenance this weekend. The myAccount site, including new account registrations, password resets and access to the Time-of-Use portal, will be unavailable on Sunday, June 18 from 6:00 a.m. until 8:00 p.m.

Access to Hydro One's Bidder Information Database (BID) system will also be unavailable during this time.

All other online systems are unaffected by this maintenance and will be readily available.


We apologize for any inconvenience and look forward to continuing to serve you.

- Published June 16, 2017


Skip navigation links