Power OutagesPower Outages

Power Outages
Call 1-800-434-1235 to report a power outage, fallen tree hazard or emergency (24 hours).
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Click to learn how we're working to get betterWe're working to get better
Learn more about how Hydro One is taking steps to improve customer service and get answers to frequently asked questions about smart meters and billing issues.
Read our statement regarding the Office of the Ombudsman’s annual report released on June 23, 2014.

Visit our Electricity Discovery Centre at Haweater Weekend August 1-3 in ManitoulinVisit our Electricity Discovery Centre (EDC) at
Haweater Weekend in Manitoulin Island
Hydro One's EDC at the NEMI Fire Hall (27 Worthington Street, Little Current, Manitoulin Island) during the Haweater Weekend festival running August 1-3. Doors open at 5PM on Friday; 9AM on Sat/Sun. More...

Keep Cool this summerNo-cost, low-cost tips for staying cool
With a long stretch of summer still to go, Hydro One
offers some tips on how you can keep cool yet still conserve energy! Before cranking up the air conditioning, try these alternative cooling approaches first. More...

Fridgestock: Set your old fridge or freezer free!
Ready to recycle your old fridge (15+ years), freezer (20+ years), window air conditioner and/or dehumidifier? Save up to $125/year on electricity costs by participating in the saveONenergy FRIDGE & FREEZER PICKUP program. Book your pickup by September 15, 2014 and get a FREE cooler bag! Visit www.Fridgestock.ca for details. More...

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