Power OutagesPower Outages

Power Outages
Call 1-800-434-1235 to report a power outage, fallen tree hazard or emergency (24 hours).
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Click to learn how we're working to get betterWe're working to get better
Learn more about how Hydro One is taking steps to improve customer service and get answers to frequently asked questions about smart meters and billing issues.
Read our statement regarding the Office of the Ombudsman’s annual report released on June 23, 2014.

Savings by the bushel: Fall Coupon EventThe saveONenergy FALL COUPON EVENT starts Friday! Redeem in-store coupons at participating retailers from September 26 to October 26 and save money on a range of energy-efficient products for your home or business. Meet and get advice from our energy experts at select locations. More... 

Visit our Electricity Discovery Centre at the Petawawa Fall Showcase September 12-13, 2014Electricity Discovery Centre (EDC) appearing at
H-M-K Children's Water Festival September 29-30
Tour Hydro One's EDC at the Haliburton-Muskoka-Kawartha Children's Water Festival at Kinark Outdoor Centre in Minden Hills, ON from Monday, September 29 to Tuesday, September 30. Doors open at 9:00 AM. More...

Savings by the bushel: Fall Coupon EventOntario Energy Board (OEB) releases scorecards for all electricity distributors Read the first annual scorecard for Hydro One Networks Inc. prepared by the OEB and released on September 25, 2014. More... 

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