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Power Outages
Call 1-800-434-1235 to report a power outage, fallen tree hazard or emergency (24 hours).
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Learn more about how Hydro One is taking steps to improve customer service and get answers to frequently asked questions.about smart meters and billing issues.


The saveONenergy COUPON EVENT is back!The saveONenergy COUPON EVENT ends this weekend! Visit participating retailers across Ontario until Sunday, April 27 to redeem in-store coupons on a range of energy-saving products. Get more tips and advice from our Energy Experts at select locations.

Ontario Energy Board announces new electricity prices: Read their backgrounder (.PDF)Ontario Energy Board announces new electricity prices for the summer season Starting May 1, 2014, the Time-of-Use prices for electricity will be 13.5 ¢/kWh during on-peak, 11.2 ¢/kWh during mid-peak, and 7.5 ¢/kWh during off-peak hours. Tiered prices and seasonal thresholds also change on May 1st. Learn more.

April is Dig Safe Month!April is "Dig Safe Month": Remember to call before you dig! Building a new home, deck, inground pool or structure on your property? Be sure to call Ontario One Call at 1-800-400-2255 to book an underground cable locate. Learn more.

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