Power OutagesPower Outages

Power Outages
Call 1-800-434-1235 to report a power outage, fallen tree hazard or emergency (24 hours).
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Click to learn how we're working to get betterWe're working to get better
Learn more about how Hydro One is taking steps to improve customer service and get answers to frequently asked questions about smart meters and billing issues.
Read our statement regarding the Office of the Ombudsman’s annual report released on June 23, 2014.

Visit our Electricity Discovery Centre at Haweater Weekend August 1-3 in ManitoulinVisit our Electricity Discovery Centre (EDC) at the 
Great Canadian Kayak Challenge & Festival in Timmins on August 22-24
Visit Hydro One's EDC at Mountjoy Historical Conservation Area in Timmins this weekend. Doors open at 1:00 PM on Friday, August 22, and at 9:00 AM on Saturday and Sunday. More...

Back-to-School Energy Saving Tips
As University and College students head back to school in September, Hydro One offers a quick, 10-step lesson to help students keep electricity costs down. More...

OEB Issues Notice of Application
On August 14, 2014 the Ontario Energy Board issued a public notice of the application and hearing to the customers of Hydro One Networks Inc. regarding an application for a permanent exemption from Section 7.5.2 of the Distribution System Code. Notice: English | French.

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