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Call 1-800-434-1235 to report a power outage, fallen tree hazard or emergency (24 hours).
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Click to learn how we're working to get betterWe're working to get better
Learn more about how Hydro One is taking steps to improve customer service and get answers to frequently asked questions about smart meters and billing issues.
Read our statement regarding the Office of the Ombudsman’s annual report released on June 23, 2014.

Visit our Electricity Discovery Centre at the Petawawa Fall Showcase September 12-13, 2014Electricity Discovery Centre (EDC) celebrates 1st anniversary at International Plowing Match
Tour Hydro One's redesigned EDC at the International Plowing Match & Rural Expo in Ivy, Ontario (Simcoe County) from Tuesday, September 16 to Saturday, September 20. Gates open at 8:30 AM daily. More...

Hydro One completes acquisition of Norfolk Power Inc. On Friday, August 29, 2014, Hydro One announced the legal closing of the purchase of Norfolk Power Inc. (Norfolk Power). The Ontario Energy Board (OEB) approved the sale on July 3, 2014. News Release  |  Message to Norfolk Power Customers 

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