Small Business Customers - kWh

Look for your service type on your bill, then locate your rates in the chart below. Service type descriptions have changed on January 1, 2011. Learn more.

Metered usage in kilowatt-hours is the amount of electricity you used in kilowatt-hours (kWh). It is calculated by taking the difference in meter readings and multiplied, if applicable, by the multiplier indicated on your meter.Adjusted usage in kilowatt-hours is the amount of electricity you used in kWh adjusted to cover the line losses in the electricity system that are not measured by your meter. When electricity is transmitted over long distances and passes through wires and transformers, it’s normal for a small amount of power to be used or lost as heat. For example, if we deliver 1,000 kWh to you, we must purchase a small amount more than what you use. To determine the amount of electricity we need to buy for you, we use a calculation called an “adjustment factor.” The adjustment factor is approved by the Ontario Energy Board and varies according to your service type. For General Service - Energy Billed customers, the adjustment factor is 1.092.

Breakdown of Your Small Business Electricity Rates (kWh)

* If you've enrolled with a retailer, the $0.25 standard supply service administration charge will be deducted from the Regulatory charges on your bill.

** Communities of Bancroft, Campbellford and Eganville have their own specific rates for the Debt Retirement Charge. They are as follows: Bancroft = 0.66¢ per kWh; Campbellford = 0.49¢ per kWh; and Eganville = 0.60¢ per kWh.

Small Business Customers - kWh & kW

Delivery Rates — effective January 1, 2012

As a small business customer who typically uses more than 50 kilowatts (kW) on average per month, you are set up with a meter(s) capable of reading both kWh and kW.

Delivery charges vary according to the classification or type of electric service you have at your business. Your electrical service will fall into one of the following classifications:

• Urban General Service Demand Billed (50 kW and above)
• General Service Demand Billed (50 kW and above)

Look for your service type on your bill, then locate your rates in the chart below. Service type descriptions have changed on January 1, 2011. Learn more.

Metered usage in kilowatt-hours is the amount of electricity you used in kilowatt-hours (kWh). It is calculated by taking the difference in meter readings and multiplied, if applicable, by the multiplier indicated on your meter.

Adjusted usage in kilowatt-hours is the amount of electricity you used in kWh adjusted to cover the line losses in the electricity system that are not measured by your meter. When electricity is transmitted over long distances and passes through wires and transformers, it’s normal for a small amount of power to be used or lost as heat. For example, if we deliver 1,000 kWh to you, we must purchase a small amount more than what you use. To determine the amount of electricity we need to buy for you, we use a calculation called an “adjustment factor.” The adjustment factor is approved by the Ontario Energy Board and varies according to your service type. For General Service Demand Billed customers (50 kW and above), the adjustment factor is 1.061.

Breakdown of Your Small Business Electricity Rates - kWh & kW

* If you've enrolled with a retailer, the $0.25 standard supply service administration charge will be deducted from the Regulatory charges on your bill.

** Communities of Bancroft, Campbellford and Eganville have their own specific rates for the Debt Retirement Charge. They are as follows: Bancroft = 0.66¢ per kWh; Campbellford = 0.49¢ per kWh; and Eganville = 0.60¢ per kWh.