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Hydro One's Commitment to Privacy

Protecting your privacy and the confidentiality of your Personal Information is a standard by which Hydro One conducts its business. As the largest electricity delivery company in Ontario, the collection, use and disclosure of customers' Personal Information is fundamental to our day-to-day business operations and as such, we strive to provide you with the best customer service. This includes respecting your privacy and treating you fairly.

Hydro One has established a  Privacy Code (aussi disponible  en français) to inform you about our practices and procedures concerning the collection, usage and disclosure of your Personal Information. It tells you the ways we ensure that your privacy and the confidentiality of your Personal Information are protected.

Should you wish to make a request for information under the Ontario Freedom of Information and Protection of Privacy Legislation, please complete the  FOI Request Form and forward to: Irene Gelyk , Freedom of Information Coordinator, Hydro One Inc., 483 Bay Street, 15th Floor, North Tower, Toronto, ON  M5G 2P5.

If you have any questions or concerns about privacy at Hydro One, please contact our Privacy Office as follows:

Naomi Martin

Adele Pantusa

Senior Legal Counsel

Senior Legal Counsel

Hydro One Networks Inc.

Hydro One Networks Inc.

TCT 15, Trinity Square

TCT 15, Trinity Square

483 Bay Street

483 Bay Street

Toronto, ON  M5G 2P5

Toronto, ON  M5G 2P5

Telephone: 416-345-6309

Telephone: 416-345-6310

Fax: 416-345-6972

Fax: 416-345-6972

Email: naomi.martin@HydroOne.com

Email: apantusa@HydroOne.com