Protecting your privacy and the confidentiality of your Personal Information is a standard by which Hydro One conducts its business. As the largest electricity delivery company in Ontario, the collection, use and disclosure of customers' Personal Information is fundamental to our day-to-day business operations and as such, we strive to provide you with the best customer service. This includes respecting your privacy and treating you fairly.
Hydro One has established aPrivacy Code (aussi disponibleen français) to inform you about our practices and procedures concerning the collection, usage and disclosure of your Personal Information. It tells you the ways we ensure that your privacy and the confidentiality of your Personal Information are protected.
Should you wish to make a request for information under the Ontario Freedom of Information and Protection of Privacy Legislation, please complete theFOI Request Form and forward to: Freedom of Information Coordinator, Hydro One Inc., 483 Bay Street, 8th Floor, South Tower, Toronto, ON M5G 2P5.
If you have any questions or concerns about privacy at Hydro One, please contact our Privacy Office as follows:
|Naomi Martin||Adele Pantusa|
|Senior Legal Counsel||Assistant General Counsel and Chief Records Officer|
|Hydro One Networks Inc.||Hydro One Networks Inc.|
|483 Bay Street ||483 Bay Street |
|TCT 8, South Tower, Trinity Square||TCT 8, South Tower, Trinity Square|
|Toronto, ON M5G 2P5||Toronto, ON M5G 2P5|
|Telephone: 416-345-6309||Telephone: 416-345-6310 |
|Fax: 416-345-6972 ||Fax: 416-345-6972|
|Email: naomi.martin@HydroOne.com||Email: apantusa@HydroOne.com|