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Hydro One's Commitment to Privacy


Protecting your privacy and the confidentiality of your Personal Information is a standard by which Hydro One conducts its business. As the largest electricity delivery company in Ontario, the collection, use and disclosure of customers' Personal Information is fundamental to our day-to-day business operations and as such, we strive to provide you with the best customer service. This includes respecting your privacy and treating you fairly.

Hydro One has established aPrivacy Code to inform you about our practices and procedures concerning the collection, usage and disclosure of your Personal Information. It tells you the ways we ensure that your privacy and the confidentiality of your Personal Information are protected.

If you have any questions about privcay at Hydro One, please contact us using the information below:

E-mail: privacy@hydroone.com
Phone:
1-888-664-9376
Mail:     Hydro One Networks Inc.
             P.O. Box 5700
             Markham, Ontario
             L3R 1C8

Robert Globocki, Director
Customer Care

 

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