Our Mission

We aim to be an efficient and dynamic transmission and distribution business that is the best in North America in the areas of safety, customer service, reliability, great employees, and shareholder value.

Our Values

We are stewards of critical provincial assets

• We take this responsibility seriously
• We manage our assets in a manner that is commercial and transparent
• We work with our industry partners to ensure that electricity can be delivered safely, reliably, and affordably for our customers
• We work to earn the respect of the people of Ontario every day
  

We put safety first

• We focus on preventing injuries
• We work safely and efficiently all the time
• We have high standards for public safety
  

We value our customers

• We are knowledgeable and courteous
• We work with customers to find solutions
• We deliver on our promises

We treat each other with respect

• We communicate with each other openly and honestly
• We are responsible, professional and ethical
• We value diversity in people and perspectives

We take pride in our work

• We strive for excellence
• We are trained, prepared and equipped
• We recognize, celebrate and reward success

We care about our communities

• We respect the environment
• We are good corporate citizens