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Home > Electricity Updates > Renewable Technologies

Net Metering

Thinking of using a renewable "green" energy technology to generate on-site electricity? Hydro One's new Net Metering program offers residential, farm, and business customers the opportunity to lower their electricity bills by using environmentally sound Renewable Energy Technologies ("RETs").

Our new Net Metering program is available to most of our electricity customers who want to install a Renewable Energy Technology generating system at their site. These technologies include solar electric panels (photovoltaic or PV), small wind turbines, and other approved installations.

The total nameplate rating (maximum output) of the planned installation of all generators should not exceed 50 kW.

Read through the questions and answers below to learn more; then call us at 1-877-447-4412 to get connected. You'll need to read and complete our Net Metering Connection Agreement (link to agreement PDF).


What is Net Metering and how can it help reduce my electricity bill?
Net Metering measures the amount by which the electricity delivered to you exceeds the electricity you generate, resulting in a "net" total from which your bill is calculated. In other words, the more electricity your system produces, the less you'll pay.

Net Metering is for customers looking to reduce their electricity bills by generating some of their power on-site. You will be billed for the net amount of electricity you consume over the billing period. It is not intended for the sale of excess electricity.

Hydro One will not pay you for electricity you inject into the system that is more than the amount of electricity you take from Hydro one, over a billing period. In short, you can reduce your bill, or even cut the electricity-use portion to zero, but you won't get paid for any "excess" electricity you produce.

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How much money will I save?
Given the size differences and other variables associated with many Renewable Energy Technologies, it is your responsibility to determine the savings. It would be impossible for us to predict how much electricity a system will produce over a given period of time and how much the production cost will be.

Typically, some renewable energy systems may require relatively high levels of financial investment to purchase and install the equipment. In time, however, lower electricity bills can likely offset this investment. Hydro One assumes no responsibility for the appropriateness or financial viability of any renewable energy technology.

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What Renewable Energy Technologies are acceptable for this program?
Renewable Energy Technologies are energy derived from resources that are renewable or cannot be depleted. The types of RETs eligible for this program include moving water (hydro, tidal and wave power), biomass, geothermal energy, solar energy, and wind energy.

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What does it take to get connected to Hydro One's distribution system?

Approvals

  • Hydro One recommends that all generator equipment be certified by an accredited Canadian authority such as the Canadian Standards Association (CSA). If it isn't, equipment must be site-certified by an accredited Canadian agency such as Ontario's Electrical Safety Authority (ESA).
  • Installation of all generation facilities must be approved by the ESA, and proof of this (Connection Authorization) must be provided to Hydro One prior to connection.
  • To comply with Section 84 of the Ontario Electrical Safety Code, you are required to have an isolation switch (visible, accessible and lockable) located between the meter and your equipment.

Agreements

Technical

  • Generator Protective Relay settings must meet CSA standards.
    See Tables listed within our Connection Agreement (PDF)

Metering Requirements

In order to bill you for the net consumption and maintain compliance with the requirements of Measurement Canada, meter replacement is required. Hydro One will replace the meter, and you must pay for the upgrade.

Generator is less than or equal to 10 kW:
A dual register meter will be installed. It will register, separately, the amount of power consumption from the Hydro One system, and the amount of generation supplied to the Hydro One system. There will be no change in meter reading method or frequency. Credit for electricity generated in the period between meter reads will be incorporated into your actual meter read bill - not your estimated bills.

Generator is above 10 kW but less than or equal to 50 kW:
An interval meter will be installed. This meter will be read remotely on a monthly basis. In addition to the cost of this meter replacement, the customer must meet the following requirements:

  • Provide a telephone connection up to the meter installation Network Interface Device (NID).
  • The telephone connection may be either a dedicated line or via a telephone line switching device
  • If using a switching device, you may be asked to submit the technical specifications to Hydro One to ensure they meet Hydro One requirements.

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Do I need an extra power cut-off switch?
Yes, for compliance with the Ontario Electrical Safety Code generation connections require the installation of an isolation switch (visible, accessible and lockable) located between the meter and the customer's equipment, at a location beside the meter. The installation of an isolation switch allows utility repair crews to work safely on our distribution system. For more information about switch details, please refer to Section 84 of the Ontario Electrical Safety Code.

The following tables are generator protective relay settings that meet CSA standards.

Generator Protective Relay Settings
See Tables listed within our Connection Agreement (PDF)

  • If you are uncertain about your generation equipment's protective relay settings, please check with your generating equipment supplier.
  • Automatic reconnect setting time for your generator is after 5 minutes of normal voltage and frequency on the Hydro One distribution system.

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What are the metering requirements?
See Metering Requirements above

What is an interval meter?

  • An interval meter is a meter that measures and records the net electricity you use on a time interval basis e.g. hourly
  • An interval meter requires access to your phone line in order to retrieve data.

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What will be my billing period/frequency?

  • If your generator is less than or equal to 10kW, you will have a dual register meter, and there will be no change in your billing period/frequency.
  • If you are using an interval meter, you will be billed monthly. The meter will be contacted monthly via your telephone line to retrieve the necessary data.

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What if I want to sell Hydro One my excess generated power?
Hydro One's Net Metering program does not provide for the purchase of power generated by you and injected into the system to the extent that such power exceeds the amount of power taken by you from Hydro One.

In order to connect as a retail generator, a different process is required. Typical requirements for this connection of a retail generator include:

  • Before the proposed generation facility installation is initiated, you must consult with Hydro One with respect to the proposal.
  • This will be a separate connection and account than your load connections. You must apply to Hydro One to assess the connection and identify the specific requirements for this connection.
  • You must purchase and install a distribution transformer where the generating system is located.
  • You must purchase and install a four-quadrant interval meter, which then becomes your property, using the services of your own Meter Service Provider.
  • You must obtain a generator licence from the Ontario Energy Board.

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Can I supply my own power needs with my generating system if Hydro One has a power outage?
If you wish to operate your system during a Hydro One power outage, your generating system must have special transfer and isolating capabilities installed. During an outage, your generating facility must be disconnected from the Hydro One distribution system to protect Hydro One's crews who are working to repair the disruption. The generating facility may be reconnected to Hydro One's distribution system only after 5 minutes of normal voltage and frequency on Hydro One's distribution system.

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How do I get connected to Hydro One's Net Metering program?
Call us at 1-877-447-4412 and please have the following information ready.

  • Your name
  • Hydro One account number
  • Phone number (home/work)
  • Service address (location of generator:lot/concession/township/street address)
  • Size of generator (kW)
  • Type of generator (must be renewable energy technology)
  • Planned date for starting to generate

After you give us this information, a local Hydro One representative will contact you.

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Want to know more about Renewable Energy Technologies?

At Hydro One, we promote the installation of renewable energy technologies. However, we do not provide information on these technologies nor do we provide any information about or the installation of these technologies. If you need more information about renewable energy technologies, here are a number of places to contact:

  • Ministry of Energy: www.energy.gov.on.ca or 1-888-668-4636
  • Ministry of Finance: www.gov.on.ca/FIN or 1-800-263-7965
  • Electrical Safety Authority (ESA): www.esainspection.net or 1-877-421-2228
  • Ontario Energy Board (OEB): www.oeb.gov.on.ca or 1-877-632-2727
  • Ontario Electrical Safety Code: call 1-888-361-0003 for information or to get a copy of the code.
  • Canadian Standards Association (CSA): www.csa.ca or 1-800-463-6727
  • Canadian Wind Energy Association: www.canwea.ca
  • Canadian Solar Industries Association: www.cansia.ca
  • Micropower Connect: www.micropower-connect.org
  • Pollution Probe: www.pollutionprobe.org
  • Natural Resources Canada: www2.nrcan.gc.ca/es/es/renewable_e.cfm

    Examples of Renewable Energy Technologies:

    Solar Energy

    • Photovoltaic (PV) solar cells, which directly convert sunlight into electricity, are made of semiconducting materials. The simplest cells power watches and calculators, while more complex systems can light houses and provide power to the electric grid.
    • The Ontario Ministry of Energy is proposing to allow individuals to claim a tax credit for the cost of solar panels, and is urging the federal government to follow suit. The Ministry’s goal is to convert 100,000 homes to solar power within five years.

    Wind Energy

    • Wind turbines use the wind’s energy to generate electricity. The windmill’s modern equivalents, wind turbines, are mounted on a tower to capture the most energy.
    • Wind power is produced when wind propels the blades of wind turbines. These turbines turn magnets, which generate electricity.
    • The Government of Ontario, through the Ministry of Energy, has proposed a plan to encourage the use of renewable energy sources throughout the province. Parts of the plan include a proposed move towards using wind power to provide electricity to First Nations and other remote communities currently using diesel generation. The Ministry of Energy is seeking Federal commitment for this initiative and will work with First Nations towards this goal.


    Small Hydro

    • Hydro power captures the energy of flowing water to generate electricity. A turbine and a generator convert the energy from the water to mechanical and then electrical energy. It is one of the most efficient ways to generate electricity and creates no air pollution.
    • Small hydro stations have no dams – they are 'run of river' and have a minimal effect on the environment.


    Biomass

    • Biomass generation uses garbage or renewable resources to generate electricity. Many other sources of biomass can be used, including plants, residues from agriculture or forestry, and the organic component of municipal and industrial wastes and even the fumes from landfills can be used as a biomass energy source.

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