News Releases

Hydro One restores power to 68,000 customers

January 10, 2008 — Hydro One crews working to restore electricity to communities affected by yesterday's wind storm have returned power to 68,000 customers; across the province, 72,000 are still without power.

Severe winds gusting up to 100 km/hr that moved across parts of the province yesterday knocked out power to 140,000 customers in communities throughout southern and eastern Ontario.

More than 1,100 Hydro One employees, including foresters, line maintainers, technicians and engineers are working to repair the damage caused by the severe winter wind storm. The Company has also secured additional support from a number of local utilities. There are a significant number of downed and broken poles and a large number of trees that need to be cleared. In some areas restoration efforts are being hampered by roads blocked by trees or impassable roads as a result of flooding.

With the work effort underway, the Company plans to restore power to the majority of the customers currently without power over the next 24 hours, however it anticipates that customers in remote and hard to reach places could remain without power into the weekend.

The most impacted areas include:

"At first light this morning we had more than 1,100 workers in the field working to get the lights back on. Our crews are among the best in the business at power restoration and are used to working safely in the most challenging conditions," said Myles D'Arcey, Senior Vice President, Customer Operations, Hydro One. "While we have made great progress we know we still have much work to do. We thank our customers for their patience and support as we work to get their lights back on."

Important Safety Information
Hydro One strongly urges people to take extra precaution near fallen power lines. Even if a fallen wire seems dead, it can be dangerous. People are urged to report to Hydro One the location of the fallen wires as soon as possible. Touching a vehicle that is in contact with a power line can be fatal.

Restoring Power to Customers with Customer-Owned Equipment
Hydro One advises customers that their privately-owned electrical equipment may have sustained damage in this week's storm. If you know that your customer-owned equipment is damaged, you will need to hire a qualified electrical contractor to undertake necessary repair work who will then arrange for the required ESA inspection and Hydro One reconnection to restore your power.

For the most recent information on power outages go to www.HydroOneNetworks.com.

Hydro One delivers electricity safely, reliably and responsibly to homes and businesses across the province of Ontario and owns and operates Ontario's 28,000 kilometre high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities, and a 125,000 kilometre low-voltage distribution system that serves about 1.3 million end-use customers and smaller municipal utilities in the province. Hydro One is wholly owned by the Ontario Government.

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For more information, contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is www.HydroOne.com.