News Releases

Hydro One restores power to 95,000 customers

January 10, 2008 — Hydro One crews working to restore electricity to communities affected by yesterday's wind storm have returned power to 95,000 customers; across the province, 45,000 are still without power.

Severe winds gusting up to 100 km/hr that moved across parts of the province yesterday knocked out power to 140,000 customers in communities throughout southern and eastern Ontario.

Early Thursday morning, the Company mounted a large-scale restoration effort, dispatching more than 1,100 Hydro One employees, including foresters, line maintainers, technicians and engineers to repair the damage caused by the severe winter wind storm. Five helicopters were deployed to conduct important aerial surveillance work and to assist with system repairs. The Company has also secured additional support from a number of local utilities.

While the work effort underway today saw significant gains in power restoration, some communities in harder hit areas continue to experience significant outages. The Company will continue to redeploy work crews as they become available to focus on parts of the Province that are still without power.

Hydro One is monitoring a potential weather disturbance this evening that could impact its ongoing repair and restoration effort in parts of the Province. It is still expected that some customers in remote and hard to reach places could remain without power into the weekend.

The most impacted areas include:

"As we complete power restoration work in communities, we free up workers to move to different part of the province," said Myles D'Arcey, Senior Vice President, Customer Operations, Hydro One. "By doing so, we can zero in on the most impacted areas and ensure we get power back to our customers as soon as possible. Our customers have been remarkably understanding over the past 24 hours and we appreciate their support and patience."

Important Safety Information
Hydro One strongly urges people to take extra precaution near fallen power lines. Even if a fallen wire seems dead, it can be dangerous. People are urged to report to Hydro One the location of the fallen wires as soon as possible. Touching a vehicle that is in contact with a power line can be fatal.

Restoring Power to Customers with Customer-Owned Equipment
Hydro One advises customers that their privately-owned electrical equipment may have sustained damage in this week's storm. If you know that your customer-owned equipment is damaged, you will need to hire a qualified electrical contractor to undertake necessary repair work who will then arrange for the required ESA inspection and Hydro One reconnection to restore your power.

For the most recent information on power outages go to www.HydroOneNetworks.com.

Hydro One delivers electricity safely, reliably and responsibly to homes and businesses across the province of Ontario and owns and operates Ontario's 28,000 kilometre high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities, and a 125,000 kilometre low-voltage distribution system that serves about 1.3 million end-use customers and smaller municipal utilities in the province. Hydro One is wholly owned by the Ontario Government.

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For more information, contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is www.HydroOne.com.