News Releases

Hydro One crews restore power to 70,000 customers affected by winter storm; 20,000 customers remain without power

January 30, 2008 — Snow and high winds gusting above 90 km/hr that moved across parts of the province overnight knocked out power to approximately 90,000 Hydro One customers. Hydro One has now restored power to approximately 70,000 customers; leaving approximately 20,000 customers without power across the province at about 4:00 pm today.

With the weather picture improving for much of the province, the company expects to have the majority of its remaining customers' power restored tonight. Customers in the Manitoulin and North Bay areas could remain without power until tomorrow as a result of ongoing poor weather and closed roads. The company continues to work cooperatively with the Ontario Provincial Police to allow crews to gain access to roads closed due to treacherous conditions.

The most impacted areas include:

"Our crews have made great progress today returning power to almost 80% of the people that were affected by this most recent winter storm," said Myles D'Arcey, Senior Vice President, Customer Operations, Hydro One. "Our challenge now is getting our people into those hard to get to places so we can get our customers back online as quickly and safely as possible."

Important Safety Information
Hydro One strongly urges people to take extra precaution near fallen power lines. Even if a fallen wire seems dead, it can be dangerous. People are urged to report to Hydro One the location of the fallen wires as soon as possible. Touching a vehicle that is in contact with a power line can be fatal.

Restoring Power to Customers with Customer-Owned Equipment
Hydro One advises customers that their privately-owned electrical equipment may have sustained damage in this week's storm. If you know that your customer-owned equipment is damaged, you will need to hire a qualified electrical contractor to undertake necessary repair work who will then arrange for the required ESA inspection and Hydro One reconnection to restore your power.

For the most recent information on power outages go to www.HydroOneNetworks.com.

Hydro One delivers electricity safely, reliably and responsibly to homes and businesses across the province of Ontario and owns and operates Ontario's 28,000 kilometre high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities, and a 125,000 kilometre low-voltage distribution system that serves about 1.3 million end-use customers and smaller municipal utilities in the province. Hydro One is wholly owned by the Ontario Government.

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For more information, contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is www.HydroOne.com.