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Home > Privacy
Hydro One's Commitment to Privacy Protecting your privacy and the confidentiality of your Personal Information is a standard by which Hydro One conducts its business. As the largest electricity delivery company in Ontario, the collection, use and disclosure of customers' Personal Information is fundamental to our day-to-day business operations and as such, we strive to provide you with the best customer service. This includes respecting your privacy and treating you fairly. Hydro One has established a Privacy Code (PDF 54 KB - aussi disponible en français) to inform you about our practices and procedures concerning the collection, usage and disclosure of your Personal Information. It tells you the ways we ensure that your privacy and the confidentiality of your Personal Information are protected. If you have any questions or concerns about privacy at Hydro One, please contact our Privacy Office as follows:
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