Hydro One's Commitment to Privacy

Protecting your privacy and the confidentiality of your Personal Information is a standard by which Hydro One conducts its business. As the largest electricity delivery company in Ontario, the collection, use and disclosure of customers' Personal Information is fundamental to our day-to-day business operations and as such, we strive to provide you with the best customer service. This includes respecting your privacy and treating you fairly.

Hydro One has established a Privacy Code (PDF 54 KB - aussi disponible en français) to inform you about our practices and procedures concerning the collection, usage and disclosure of your Personal Information. It tells you the ways we ensure that your privacy and the confidentiality of your Personal Information are protected.

Should you wish to make a request for information under the Ontario Freedom of Information and Protection of Privacy Legislation, please complete the FOI Request Form and forward to: S. Lawrance, Manager - Freedom of Information, Hydro One Inc., 483 Bay Street, 15th Floor, North Tower, Toronto, ON M5G 2P5.

If you have any questions or concerns about privacy at Hydro One, please contact our Privacy Office as follows:

Naomi Martin	Adele Pantusa
Senior Legal Counsel	Senior Legal Counsel
Hydro One Inc.	Hydro One Inc.
TCT 15, Trinity Square	TCT 15, Trinity Square
483 Bay Street	483 Bay Street
Toronto, ON  M5G 2P5	Toronto, ON  M5G 2P5
Telephone: 416-345-6309	Telephone: 416-345-6310
Fax: 416-345-6972	Fax: 416-345-6972
E-mail: naomi.martin@HydroOne.com	E-mail: apantusa@HydroOne.com