Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.

Image of Hydro One Line Technicians

We came home from work to a power outage. I just wanted to let you know the service we received was wonderful.

I spoke to Usman, Customer Service Representative on the phone and he was great to deal with. As well, we received outstanding customer service from Regional Line Maintainers Bryce and Chris from Guelph Operations Centre, who worked on the wires to get our lights back on. They were very pleasant to deal with and explained everything to us.

Thanks again for taking care of us in the dark.

Marilyn N.

Ariss, Ontario

Have a story to tell?

We'd love to hear from you!