The customer later emailed Hydro One about his experience with the crew. The crew included Mark, Forestry Supervisor, Ben, Forestry Apprentice, and Chris and Bill, Forestry Maintainers.
The crew was pleased by the customer’s positive feedback and insisted this job was no different than any other.
“We take pride in ensuring that every job is done to the best of our abilities,” said Mark. “For a customer to take time out of their day to share their experience with us means a lot.”
With over 150,000 incoming calls for service requests per year, we’re always ready to help. If you’re looking to upgrade your service, trim trees near a power line, or complete any other type of work request, simply
log in to
myAccount and select “Service Requests”, or call us at 1-888-664-9376 to connect with a member of our team.