Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.


Photo of Mike and George from Hydro One

I am a 75-year-old grandmother and on July 6 I was driving to Keene to see the doctor. I started to go into rigors from my fever so I pulled over to the side of the road.

I saw a big Hydro One truck approaching so I waved as hard as I could. The truck stopped and your employee Mike said "Do you need help, ma'am?" I said "Yes, I need an ambulance and I need to get to the hospital."

Mike jumped down from the truck and could see me shaking uncontrollably. George, his co-worker, called 911. Mike stayed with me until the ambulance came, called my family to let them know, and then secured my car. If it hadn't been for Mike's quick action I would not be alive to tell him my heartfelt thanks. Most people would have breezed past without a thought for the older woman pulled over on that rural road, but Mike is truly an exceptional person.

I am writing this letter to inform you of what a special employee you have. You should be proud that you have such a fine young man as an employee and the face of your business.

Yours truly,

Marlene C.
Millbrook, ON

Have a story to tell?

We'd love to hear from you!