Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.


Dear Hydro One,

I wanted to take the time to thank the entire Hydro One team who responded to assist us in the Hurricane Irma restoration efforts. Luckily, I was given the opportunity to lead the team and I quickly realized I was dealing with professionals.

I have watched line maintainers work for a good part of my life. What I saw in Florida is how your employees are properly trained and experienced. I particularly liked the morning meetings with all your supervisors to ensure issues and concerns were addressed.

Hydro One was my dream team! Yes, we really were a team. Every one of your employees wanted to help our customers as much as they could. It wore me out trying to keep them busy and that is a hard thing to do. Their initiative and will was inspiring.

And, don't let me forget your Forestry contingency! What a pleasure to have them with the crews. They were awesome.

Thank you so much for travelling so far to help us. You all made a difference to our customers and to me personally. I hope to work with you again under different circumstances.


Ada Abalo
System Operator, Florida Power & Light

Have a story to tell?

We'd love to hear from you!