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Viewing your account information and making service requests are easier than ever.
Here’s how it works These are just a few highlights of the changes and improvements we have made that you can expect to see at your next visit to myAccount. If you are already a myAccount user, click here to sign in. If you have not already signed up yet for myAccount yet, it only takes a few easy steps to get started. Navigating the myAccountOnce you have signed in, you can easily access your myAccount information from the shortcuts located at the top-right of the page on computer browsers, and from the left-hand menu via the navigation menu on mobile (i.e., smartphone and tablet) devices. ACCOUNT summary dashboardUpon signing in, key information like your account balance, due date and links to view and pay your bill are front and centre. If you are already a myAccount user, sign in to view this page. Bill & payment summary View your payment history in one easy-to-understand view. Account switcherFor customers with multiple accounts, switching between accounts has never been easier. To make each account or residence easier to identify, you can assign each account or residence a nickname. Account preferences Managing your billing and communications preferences, as well as updating your personal information, are now housed in one easy-to-use location. We understand that with these changes, it may take a bit of time to get accustomed to the new website and improvements. If you find that you require any assistance, don’t hesitate to contact us. Our Customer Contact Centre will be pleased to provide you with our help and support.relatedWelcome to the new Hydro One website
These are just a few highlights of the changes and improvements we have made that you can expect to see at your next visit to myAccount. If you are already a myAccount user, click here to sign in. If you have not already signed up yet for myAccount yet, it only takes a few easy steps to get started.
Navigating the myAccountOnce you have signed in, you can easily access your myAccount information from the shortcuts located at the top-right of the page on computer browsers, and from the left-hand menu via the navigation menu on mobile (i.e., smartphone and tablet) devices. ACCOUNT summary dashboardUpon signing in, key information like your account balance, due date and links to view and pay your bill are front and centre. If you are already a myAccount user, sign in to view this page. Bill & payment summary View your payment history in one easy-to-understand view. Account switcherFor customers with multiple accounts, switching between accounts has never been easier. To make each account or residence easier to identify, you can assign each account or residence a nickname. Account preferences Managing your billing and communications preferences, as well as updating your personal information, are now housed in one easy-to-use location.
We understand that with these changes, it may take a bit of time to get accustomed to the new website and improvements. If you find that you require any assistance, don’t hesitate to contact us. Our Customer Contact Centre will be pleased to provide you with our help and support.
