Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.


Paperless is good for all of us.

There are many reasons to consider saying hello to paperless billing and goodbye to clutter. When you switch to paperless billing, you’ll get your bill sent directly to your inbox, plus a helpful reminder three days before your payment is due. Paperless billing also reduces your environmental impact and shortens the time it takes to get your bill in the mail. Now there’s one more reason to go paperless: the chance to win free electricity for a month.

secure icon
Security and convenience

Access your bill anywhere with better security and helpful payment reminders.

Reduce environmental impact

Help minimize paper waste and reduce greenhouse gas emissions.

laptop and phone
Help minimize costs

By getting an electronic bill to your inbox, you'll help minimize administrative costs.

From now until April 30, we are offering customers who switch to paperless billing 1 of 3 chances to win their monthly electricity bill, up to a value of $500.

Go paperless for 1 of 3 chances to win your bill!

Contest ends April 30, 2020 at 11:59 p.m. ET. No purchase necessary. There are a total of three (3) prizes available to be won, each worth up to a maximum of $500 each in Hydro One bill credits.  The odds of winning depend on the number of entries received.  Selected entrants must answer a skill-testing question and sign a release.  See the full contest rules.

Three easy steps to go paperless

Log into myAccount

If you're not registered with myAccount, get started now. It's fast and easy!

Go to Payment Preferences

Under Edit my profile, scroll down to Billing & Payment Preferences.

screenshot of the Billing and Payment Preferences section

Sign up for Paperless

Find the Paperless Billing option and click the Sign up button - that's it!

Paperless billing signup button

Go paperless now