We have options available to help you
Combined with the Government of Ontario’s COVID-19 Energy Assistance Program for Small Business (CEAP-SB), Hydro One’s new relief program will help connect customers with up to $3,000 in financial assistance.
With CEAP-SB, small businesses and registered charities may be eligible for up to $1,500 in support towards their electricity bills. Newly eligible businesses and prior successful applicants with current outstanding arrears can apply for these enhanced benefits starting in January 2021.
See if you qualify
Your small business or registered charity qualifies for support if:
As of the date you are applying, your small business or registered charity has an active account with Hydro One. You will be required to provide your registered business number or registered charity number.
Your small business or registered charity is classified as a general service less than 50 kilowatt (kW) customer.
As of the date you are applying, your small business or registered charity has overdue amounts owing from one or more previous electricity bill(s) incurred since March 17, 2020, the date of the initial Provincial Declaration of Emergency.
Eligible small businesses and registered charities may qualify for:
A one-time credit of up to $1,500 in support.
If you previously received funding under this program and are reapplying based on overdue amounts still owing, you may qualify for additional funding up to a total combined maximum credit of $1,500.
How to apply for a CEAP-SB credit
It’s easy to apply. All you have to do is complete and submit an application form:
1. Submit an
2. Email the form:
3. Send the form by mail:
As funding is limited, we encourage you to apply as soon as possible. Credits will be given on a first-come, first-served basis.