Keeping you Connected for Life.
That's our promise.

Our Connected for Life program is our promise to help customers stay connected to safe and reliable power while we work together to help them access financial relief programs and more flexible service options.

Our people, towers, poles and wires bring the light, heat, refrigeration and technology that is essential to life. This program is our commitment to do everything we can to help our customers – especially in their time of need.

It’s just one way we’re looking to the future and helping the people of Ontario live better, brighter lives.

If you’re a customer in need of help, we're here for you.

We have a number of financial relief programs and other flexible payment options to choose from below or you can call us at: 1-888-664-9376.

We’re here to help

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Budget billing

We’re helping remove uncertainty by allowing you to pay a more balanced amount on your bill each month.

Manage billing
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Choose your price plan

Choose to switch from Time-of-Use (TOU) to Tiered pricing, or from Tiered to TOU, based on your own needs and lifestyle.

Learn more
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Energy savings tips

The smallest change can make a big impact. Learn how you can save energy and money.

Start saving

Let us help you find a solution that works best for you.
Call us at: 1-888-664-9376

Available Monday to Friday from 7:30 a.m. to 8:00 p.m.