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Heat Pump Advantage

Registration for this pilot is now closed

The Heat Pump Advantage heating system rebate pilot is designed to help customers with electric heating to reduce their electricity costs.

Heat pumps are among the most economical ways to heat and cool a home. By taking part in this one-year pilot, you can expect to reduce heating costs by up to 50% - that would mean approximately $750 to $1,500 savings per year.

Enrollment for this program is now closed.
We are no longer accepting new applications.
Questions?
Check our Frequently Asked Questions

Otherwise, please call us at 1-866-380-6051
or email us at HeatPumpAdvantage@HydroOne.com

Save up to $1,350 a year on heating costs

Heat pumps are among the most economical ways to heat and cool a home.

If you take part in this one-year pilot, you can expect to reduce heating costs by about 50% – that would mean approximately $675 to $1,350 in annual savings (see table below).

If you have already enrolled:

If you qualify:


Expected energy savings

A heat pump is expected to reduce your space heating energy usage by approximately 50% compared to a conventional electric space heating unit when you displace 80% or more of your heating load.

Electric resistance heating system
Electric baseboard Electric central furnace Electric central furnace
with electric water heather
1 Storey 2 Storey 2 Storey 2 Storey
Estimated Annual Operating kWh 8,300 12,400 12,500 16,600
Annual Operating Cost
$(0.18/kWh)
$1,485 $2,225 $2,250 $2,990
Air source heat pump (ASHP)
Ductless ASHP Central ASHP Central ASHP
with supplemental water heating
1 Storey 2 Storey 2 Storey 2 Storey
Estimated Annual Operating kWh 4,500 6,000 6,000 9,000
Annual Operating Cost
$(0.18/kWh)
$810 $1,080 $1,080 $1,620
Annual bill savings $675 $1,145 $1,170 $1,370

Electric baseboard VS. Ductless Air Source Heat Pump(ASHP)

Electric central furnace VS. Central ASHP

Electric central furnace (with electric water heater) VS. Central ASHP (with supplemental water heating)

Bill savings estimates are based on an average all in variable electricity cost of $0.18/kWh which includes both commodity and delivery charges.

baseboard

How to set baseboards to save

Although ductless heat pumps produce heat very efficiently, to ensure you get the most out of your new heating system and maximize your savings, manufacturers recommend that you set your baseboard temperature at least 5°-10°C below the heat pump set point temperature in the area where your heat pump is installed.

This will help you lower your heating bills by using your new, energy-efficient heat pump to heat your home instead of relying on the less efficient baseboards. However, it’s important to note that we do not recommend setting the temperature on the baseboards below 10°C. This is to avoid any risk of damage to your home that could be caused by frozen pipes.

Key benefits of heat pumps

Many homeowners choose heat pumps because they:
  • 1

  • 50%
    Can reduce space heating costs by approximately 50% compared to electric heating
  • A heat pump uses about 50% less electricity compared to its electric resistance counterpart.

  • 2

  • footprint
    Don't create carbon emissions at the home
  • Because heat pumps don't burn fuel, there's no combustion involved, which means there are no carbon emissions created on site.

  • 3

  • line crossing out a fire icon
    Are safer than furnaces that burn fuel
  • Because heat pumps don't burn fuel, there's no combustion involved, which makes them safer than fuel-burning furnaces and eliminates the need to store fuel such as oil or propane.

  • 4

  • snowflake
    Provide air conditioning in the summer
  • A heat pump can act as a central air conditioner in summer, so you have the equivalent of a furnace and central air in one unit. In air conditioning mode, it extracts the heat from​​ inside the house and transfers it outside.

 

Eligible heat pumps for this pilot

There are three different types of heat pumps available:

Ductless heat pump
Supplements baseboard units without heating ducts and can replace your window air conditioner unit.

Ducted heat pump
Replaces an electric resistance forced air unit and central air conditioner (if there is one) for a home with existing duct work.

Ducted heat pump
with a desuperheater

Replaces an electric resistance forced air unit and central air conditioner (if there is one) for a home with existing duct work and provides additional preheating to the water heater.

Hydro One has pre-selected specific manufacturers and models that we will be using for this pilot. To qualify for the pilot, you must install one of these units:

Participating Manufacturer Model
Carrier Infinity variable speed heat pump with Greenspeed Intelligence – central heat pump
Ecologix A2A Series – central heat pump with or without desuperheater to help heat hot water
Fujitsu XLTH – Extra Low Temperature – ductless heat pump
Mitsubishi
Zuba – central heat pump
M-series – ductless heat pump

The process for the Heat Pump Advantage pilot

  • 1

  • Submit a short application at the link on this page or call us at 1-866-380-6051

    We are no longer accepting new applications.

  • 2

  • We will review your application to determine your eligibility for this pilot. We'll contact you in three to five days with your status.

  • 3

  • We are working with Summerhill, a company that helps deliver conservation programs to utility customers. They will contact you to set up an appointment with an Energy Advisor.

  • 4

  • The Energy Advisor will visit your home to determine the proper heat pump type and size, answer questions and provide a preliminary estimate.

  • 5

  • If you decide to proceed, a contractor(s) will meet with you and provide a quote(s).

  • 6

  • If you accept the quote, you'll sign a participant agreement and give the contractor a deposit for the unit.

  • 7

  • The Hydro One incentive will be paid to the contractor (minus $200 to be provided upon completion of the surveys).

  • 8

  • The contractor will install and test your heat pump, show you how to use it and provide support for the heat pump and the payment arrangements. The Energy Advisor will conduct a post-installation inspection and provide further assistance during the pilot, if necessary.

  • 9

  • After installation you'll be sent the first survey of three surveys. Upon completion of the last survey, the final $200 of the incentive will be credited to your bill.

Hydro One will monitor the energy consumption of all pilot participants

Participants' energy consumption will be monitored throughout the pilot to determine the success of the program. All information will be kept confidential.

Questions?
Check our Frequently Asked Questions

Otherwise, please call Summerhill at 1-866-380-6051 weekdays between 9 a.m. and 9 p.m., or Saturdays between 9 a.m. and 5 p.m.