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Upgrade to an air-source heat pump (ASHP) and save up to 50% on your heating costs

Why are more and more Ontarians with electric heating turning to heat pumps? Because heat pumps are one of the most economical ways to heat and cool a home.

Already have an air-source heat pump?

Learn how to maximize your efficiency here.

Benefits of an air-source heat pump

half a circle filled up.
Potential to reduce heating costs by up to 50%
An energy-efficient alternative to electric baseboard heaters and furnaces
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Better heat distribution, more comfort
Wrench and list
Flexible options for installation
Lasts 15 to 20 years with proper maintenance
Provides air conditioning in summer months

How an air-source heat pump works

From winter to summer, an air-source heat pump provides energy-efficient home heating and cooling, plus it dehumidifies too!

In summer months
diagram explaining how the heat pump works in the summer

In summer months, heat pumps cool your home efficiently by removing warm air and transferring it outside. They also act as a dehumidifier, removing moisture from the air indoors.

In winter months
diagram explaining how the heat pump works in the winter

In winter months, the heat pump reverses the cycle, pulling heat from outdoors and transferring it indoors, giving you energy-efficient home heating.

Thermostat set to 21 degrees
Adaptive thermostat rebate for electrically heated homes

Every time the weather or your routine changes, it smartly adapts to reduce your energy costs

  • Reduce energy costs up to 15%
  • Control heating from smartphones or tablets
  • Increase comfort and convenience

Talk to your contractor about which thermostat is best for your ASHP.

Heat Pump FAQs

Is an air-source heat pump worth it?

If your electric heating is more than ten years old or in need of repair, you may want to consider switching to an air-source heat pump – your heating and cooling costs could be reduced by up to 50%.

Do I need a ducted or ductless system?

What is involved in installation?

Heat pumps come in a wide variety of installation options – ask your contractor which options are best for your home.

How long can I expect it to last?

With proper maintenance, most heat pumps last 15-20 years.

What’s the difference between between cold climate and standard air-source heat pumps?

Standard air-source heat pumps draw heat from exterior air, then move it indoors to heat your home – or outdoors to cool your home. Operates well in moderately cold climates from -10° to -15°C. As heat is required for the heat pump to work, this has presented a challenge for homes in colder climates. Cold climate heat pumps (ccASHP) are specifically designed for cooler northern locations and use a special refrigeration handling cycle to provide compressor cooling in lower outdoor temperatures of -25° to -30°C.

What are the benefits of an air-source heat pump system in colder climates?

  • Provides heat for up to 70% of a household’s hot water
  • Operates in temperatures -25° to -30°C
  • Reduces energy costs up to 40%
  • No need for propane, gas or oil
  • Eliminates the risk of carbon monoxide poisoning
  • Helps reduce greenhouse gas emissions

What are SEER and EER ratings?

SEER stands for Seasonal Energy Efficiency Ratio and, like EER, measures the amount of cooling to the amount of electricity used – only over an entire cooling season. The higher the SEER rating, the more efficiently the system operates.

EER stands for Energy Efficiency Ratio and measures the amount of cooling a unit provides to the amount of electricity it uses, under a single standardized test.

What is a multiport air-source heat pump?


Shopping for a heat pump?

  • Compare available units
  • and discuss options with a trusted contractor.

  • Look for the Energy Star® rating
  • to use up to 30% less energy.

  • Time it right
  • check online and talk to your contractor – some manufacturers offer additional rebates during the year.

  • Extended warranty coverage
  • may be available. Be sure to visit the manufacturer's warranty website before you buy and discuss with your contractor, as some requirements may apply.

  • For maximum heat pump savings
  • be sure to install a system that uses backup heating as little as possible (only during extreme cold).

Never worked with a contractor before?

Here's what to ask:

Can you provide the names of three client references?

Will you provide an itemized list and proof of warranty?

Do you have general liability insurance?

What is your servicing and maintenance schedule?

After you upgrade

Follow these tips to boost heat pump efficiency
  • 1

  • Thermostat set to "auto"
  • Avoid using the air-source heat pump fan's 'continuous' setting. Use 'auto' mode instead. Unless it's an actual emergency, do not use the 'emergency heat' setting.

  • 2

  • Crossed out backing up arrow, with power button ontop
  • Keep baseboard heaters turned down or off during higher temperatures. Check the maximum operating temperature of your heat pump to determine when to activate your baseboards.

  • 3

  • A snowflake. Next to it an hourglass that has been crossed out.
  • To melt ice or frost on outdoor units, always use the demand defrost cycle, not the time-temperature defrost cycle.

  • 4

  • Manage your thermostat: lower 3° while you're sleeping and 5° while you're away from home. Better yet, get an adaptive thermostat that adjusts automatically.

  • 5

  • Floor vent
  • Keep vents and registers clean and free of furniture, carpet or other items that can block airflow. Ensure outdoor coils are clean and free of debris.

  • 6

  • Unit with plants infront
  • Keep outdoor units protected from high heat and wind using plants and shrubs.

  • 7

  • Air filter
  • Clean/change air filters according to the manufacturer's recommendations.

  • 8

  • Calendar with wrench
  • Schedule service every fall to keep your system running efficiently.