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We're coming to you!

Our commitment to customers is to better listen and respond to your questions and concerns.


We know that you want an energy provider who listens, but we’re also following that up with action. It’s just another way we’re flipping the switch.


Whether you want to better understand your delivery charge, ask a question about your bill, learn about smart meters or find out more about conserving energy and reducing your usage, we’re here to help!


We’re delighted to now serve customers out of our permanent offices in Markham, Sudbury and London. We’re available for customer walk-ins during regular business hours to provide helpful one-on-one service.

We're also open for in-person customer service, and we invite our customers to stop by 
at the following locations during the business hours listed below:

London

727 Exeter Road
London, Ontario

Hours:
Monday to Friday
8 a.m. to 4 p.m.

London
Markham

185 Clegg Road
Markham, Ontario

Hours:
Monday to Friday
8 a.m. to 4 p.m.

Markham
Sudbury

500 Barry Downe Road
Sudbury, Ontario

Hours:
Monday to Friday
8 a.m. to 4 p.m.

Sudbury

*Our Sudbury office is located  off Barrydowne Rd. on Palm Dairy Rd. behind the Tutti Frutti Restaurant and Fairfield Marriott.