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We're coming to you!

Our commitment to customers is to better listen and respond to your questions and concerns.


We know that you want an energy provider who listens, but we’re also following that up with action. It’s just another way we’re flipping the switch.


Whether you want to better understand your delivery charge, ask a question about your bill, learn about smart meters or find out more about conserving energy and reducing your usage, we’re here to help!


We’re delighted to now serve customers out of our permanent offices in Markham, Sudbury and London. We’re available for customer walk-ins during regular business hours to provide helpful one-on-one service.

We're also open for in-person customer service, and we invite our customers to stop by 
at the following locations during the business hours listed below:

London

727 Exeter Road
London, Ontario

Hours:
Monday to Friday
8 a.m. to 4 p.m.

London
Markham

185 Clegg Road
Markham, Ontario

Hours:
Monday to Friday
8 a.m. to 4 p.m.

Markham
Sudbury

500 Barry Downe Road
Sudbury, Ontario

Hours:
Monday to Friday
8 a.m. to 4 p.m.

Sudbury

*Our Sudbury office is located  off Barrydowne Rd. on Palm Dairy Rd. behind the Tutti Frutti Restaurant and Fairfield Marriott.


Flip the Switch

Flip the switch icon illustration

Our new commitment to customers to better listen and respond to their questions and concerns.

Learn More

Previous Events

Expand +

Apr 13
Apr 13-15
Apr 13 - Apr 15
Aylmer Home and Garden Show
08:00 PM - 07:59 PM
Aylmer, ON

East Elgin Community Complex
531 Talbot St W, Aylmer, ON N5H 2T8, Canada
April 13: 3pm-8pm
April 14: 11am-8pm
April 15: 12pm-4pm

 
 

Upcoming Events

Apr 27
Apr 27-29
Apr 27 - Apr 29
Bayfield Lions Home Show
08:00 PM - 07:59 PM
Bayfield, ON

Bayfield Arena
4 Jane St, Bayfield, ON N0M 1G0, Canada
April 27, 5pm-9pm
April 28, 11am-5pm
April 29, 11am-4pm

May 05
May 05-06
May 05 - May 06
Wiarton Home and Leisure Show
08:00 PM - 07:59 PM
Wiarton, ON

Wiarton Arena & Community Centre
526 Taylor St, Wiarton, ON N0H 2T0, Canada
May 5, 10am-4pm
May 6, 10am-4pm

 
 

Time/Date TBD
  • Woodstock
  • Thunder Bay

Would you like us to visit your community?

Email us at: 

GetLocal@HydroOne.com