Building a brighter future for Ontario

Our future

Hydro One energizes life for people and communities across Ontario to build a better and brighter future for all. Our strategic priorities are a roadmap for our continued success. They will prepare us for the future through a simplified focus on customers, growth, solutions, and partnerships.

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Our purpose

Energize life with reliable and sustainable solutions for a brighter future

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Our vision

A better and brighter future for all

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Our values

Safety comes first

We make the world a safer place

Stand for people

We believe in equity, diversity and inclusion as the source of our strength

Empowered to act

We recognize our power to improve people's lives

Optimism charges us

We see potential in everything

Win as one

We work together to deliver results

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Our priorities

Our strategic priorities are focused on building a better and brighter future for all by delivering an enhanced experience for our customers, enabling growth, delivering solutions and fostering partnerships.

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Enrich our customers' experience

  • We deliver easy and exceptional customer experiences
  • We empower our customers to make informed decisions
  • We understand and solve our customers' evolving needs
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Enhance grid value needed for sustainable growth

  • We optimize grid assets to create financial values
  • We acknowledge our Indigenous partners as core to our growth
  • We deliver sustainable growth by seizing regulated and unregulated opportunities
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Create new solutions for an electrified future

  • We use advanced analytics and digital capabilities to manage an electrified future
  • We collaborate and foster innovation
  • We actively position ourselves as an enabler of the energy transition
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Win with partners

  • We collaborate with partners to deliver high value results
  • We create mutually beneficial solutions
  • We are part of a coalition that shapes our net-zero future
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