On May 23, 2023, Hydro One was appointed the interim licensee for Chapleau PUC and
later filed an application with the Ontario Energy Board (OEB) to acquire the
utility. The request was approved on April 18, 2024.
Residential customers will see an approximate 2.3% increase in their bill, or $3.96
per month for 750 kWh, based on the approved Rate Order from the Ontario Energy
Board.
General service less than 50 kW Customers will see an approximate 10% increase in
their bill, or $37.47 per month for 2,000 kWh. General Service 50 to 4,999 kW
Customers will see an approximate 10% increase, or $527.68 per month at 89 kW and
28,883 kWh. This is based on the approve Rate Order from the Ontario Energy Board.
This is a portion of the Regulatory Charges line item on the bill. This charge is designed to reduce costs for eligible customers located in rural or remote areas where the costs of distributing electricity is higher. This charge is paid by all electricity consumers in the province and is approved by the OEB. The new charge is 0.15 cents per kWh (from 0.14 cents per kWh), effective January 1, 2025.
Delivery charges are made up of the following items:
- Distribution rates are designed to recover our costs for the poles, wires, meters, stations that are used to deliver electricity to your home or business, as well as the costs related to meter reading, billing, and customer service. Distribution rates include:
- a monthly service charge that does not change no matter how much electricity you use, and
- a distribution volumetric rate that varies based on how much electricity you use (this doesn’t apply to residential customers).
- a low-voltage service rate that varies based on how much electricity you use.
- A smart meter entity charge of $0.42 per month that we collect on behalf of the IESO. This charge is effective until December 31, 2027 and only applies to residential and general service energy-billed customers.
- Cost or credit adjustments (also known as rate riders) – adjustments to reconcile for costs or surpluses incurred while providing electricity to customers.
- Transmission rates recover the costs to operate and maintain the high-voltage transmission system and vary based on how much electricity you use.
- An adjustment for line losses for low-volume customers.
