If I’m on Tiered pricing, can I make the switch to TOU pricing?
If you’re on Tiered pricing, you can elect to switch to TOU pricing. However, please note some customers won’t be eligible for TOU prices if there are any reliability issues with the meter communicating with our infrastructure. We’ll be sure to let you know if this is the case. If for some reason your meter isn’t able to communicate with our infrastructure, please be assured that this issue won’t affect the accuracy of your meter.
At this time, customers on Net Metering can only be billed on Tiered prices.