For the best website experience, please enable JavaScript on your Internet browser.
We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:
Once you have enabled cookies for this website, please refresh by clicking here.
At Hydro One, great customer service means giving you the choice and flexibility to manage your account on your terms.
Paperless Billing eliminates clutter. Track your usage over time with online account access.
You deserve flexibility. Call us at 1-888-664-9376 to speak with our team and choose a due date that works for you.
Set up AutoPay and never forget a bill payment. Avoid late charges and interest.
Want predictable monthly electricity billing? Opt-in for consistent, usage-based charges.
You can easily make a secure one-time bill payment with your credit card online.
Manage your Hydro One account at any time, from any device.
Power outage? Report it to us at your fingertips.
Get outage updates and restoration times by email or text message.