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Trees sitting near electric equipment can pose a risk to public safety and energy reliability.
For emergencies (sparking or burning trees) call us immediately. For other circumstances, see if you qualify for our tree trimming services online.
If there is an immediate threat to your safety, call:
Are you eligible for tree trimming services?
Explore the diagram to confirm if your tree is near Hydro One power lines. Click the numbers for more information and next steps.
Disclaimer
This material is for awareness to assist members of the public and industry professionals in determining asset ownership; however, we encourage customers to submit a request if you are still unclear on ownership – Safety is our priority. For vegetation work on a customer owned service line, refer to the Electrical Safety Authorities guidelines for homeowners.
Click the button below to continue the request if you're not redirected automatically.
Next steps:
Here's what happens after you check eligibility and submit a tree trimming request.
First, confirm your tree trimming eligibility. If eligible, you'll continue to our online portal to submit your request.
After you complete the eligibility check and submit your request in the online portal, a Hydro One representative will call to confirm your details and review your request.
A technician will review your request within 30 business days to assess:
Tree health and structural safety
Distance from energized lines
Public safety or fire hazards
If approved, the technician explains the scope of work, and timeframes
Note: Vegetation clean-up after trimming is the customer's responsibility.
Approved requests are scheduled within 120 business days.
You’ll receive a confirmation call before work begins.
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Eligible for Hydro One tree trimming
Further review required
Not eligible for Hydro One tree trimming
