Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.

Tree Trimming icon

Did you know that over 30% of power outages are due to tree contacts with Hydro One power lines?

With over 150,000 circuit kilometres of power lines across Ontario, our forestry crews keep trees and other vegetation safe distances away from our equipment, to help deliver safe and reliable power to customers across the province.

Tree Trimming icon

Gary, a resident in the Killaloe area, met our crews who were completing this type of work last fall and later wrote to Hydro One:

Dear Hydro One,

Just wanted to say how pleased I am with the recent forestry work done in our area.

Michael and his crew out of the Barry’s Bay office did a great job cutting and chipping everything as they went.

I am relieved knowing the work these guys did will help prevent the frequent unplanned power outages that we have been experiencing.

Good feelings from this customer of Hydro One that I am being looked after.

Thank you,


Killaloe, ON 

Have a story to tell?

We'd love to hear from you!