First Nations Customer Programs

Services and programs available in your community
photo of an Indigenous Circle at a Hydro One-hosted meeting

Our Customer Service team regularly visits First Nations communities around the province to meet with Chiefs and Councils, conduct monthly information sessions and host one-on-one meetings with individual customers.

We focus on in-community, face-to-face interactions to ensure that customers understand and have access to all available programs.

Our goal is to talk to customers about their electricity use, enroll customers in financial and electricity conservation programs and to work with community service organizations.

For more information, please call our Customer Care Centre at 1-888-664-9376.

First Nations Delivery Credit/HST Exemption

First Nations Delivery Credit/HST Exemption

Apply to save the delivery charge and/or HST on your electricity bill — just have your Hydro One Account and Status ID numbers handy.

Apply Now