Submitting a new request?
We'll contact you within 15 business days of receiving your initial request. Project timelines vary by location and the number of customers in the queue, along with the scope of your project.

Connecting Your Subdivision

We offer a one-stop shop for developers connecting subdivisions to our distribution system. We ensure all developments are managed through the same process. This preserves the integrity of our distribution system and ensures a high-quality design. 

We perform all design work associated with the subdivision network including all necessary system enhancements. Depending on project details, you may be required to pay for system enhancement and expansion costs as a part of the project.

Subdivision Connection Process

  • Step 1

  • Identify the Project
  • To begin the connection process, call our Subdivision Department at 1-866-272-3330.

    • Step 2

  • Submit Complete Project Information
  • We'll respond within 15 business days with a request for complete project information.

    • Step 3

  • Preliminary Design Process
  • Once you have provided complete project information (see the information checklist below) and paid design costs, we'll begin the preliminary design process.

    • Step 4

  • Final Cost Estimate & Legal Agreement
  • Once you have approved the design drawing, we'll prepare a final cost estimate and legal agreement.

    • Step 5

  • Contestable & Non-Contestable Work
  • Finally, you'll then choose Option A or Option B (see contestable and non-contestable work below) and we'll order necessary materials and schedule the work.

  • Contestable and Non-Contestable Work

    Electrical work for subdivisions is made up of the following components:
    • Contestable work which may be performed by you, a contractor of your choice, or by our team.

    • Non-contestable work which must be performed by our team at the developer's cost.

    • Civil work and trenching which is the developer’s responsibility.


    Option A

    We complete both the contestable and non-contestable work. We supply all material and labour for the installation of the electrical distribution system. This option takes advantage of our experience in meeting the technical requirements of system development and the fact that we have all the necessary equipment to do the job right. 

    Option B

    You complete the contestable work. You may have a contractor perform this work on your behalf provided you obtain our approval before retaining the contractor. With this option, you'll supply all materials for the completion of the work.

    Description of contestable work

    Our team or developers and contractors can perform this work (unless otherwise stated on drawing).

    For underground lines (including submarine):
    • Supply and install primary and secondary cables

    • Install secondary splices.

    For overhead lines:
    • Install new poles, primary and secondary conductor, guys and anchors

    • Install primary and secondary framing

    • Install grounding (plates and rods).

    Description of non-contestable work

    We must perform this work at your cost.

    For underground lines (including submarine):
    • Perform make-ready work on our existing facilities (dip pole, existing transformer, or kiosk)

    • Termination of all primary and secondary cables within the Electrical Distribution System

    • Supply and install transformers and kiosks including inserts, elbows, insulating caps, arrestors, and feed through

    • Supply and install kiosks including insulating caps

    • Install numbering, signs, locks, and phase markings on transformers and kiosks

    • Connection of grounds to transformers and kiosks

    • Supply and install switching or isolation of our existing facilities

    • Perform inspection.


    For overhead lines:
    • Perform make-ready work on our existing facilities

    • Termination of primary cables at transformer and switch locations

    • Termination of secondary cables transitioning to underground within the system

    • Supply and install transformers and transformer framing

    • Supply and install switches.

    Description of civil work 

    You will perform the following civil work, at your own expense in accordance with our applicable specifications and standards. 

     For underground lines:
    • Excavate trenches

    • Supply and install complete duct banks as specified on drawing

    • Supply and install sand padding with masonry sand

    • Supply and install pre-cast concrete vaults and backfill

    • Supply and install bollards if specified by our team in the design of the system

    • Supply and install grounding (rods)

    • Supply and install a crushed stone base for transformers and kiosks

    • Supply and install road crossing ducts (including road cuts and bores) complete with pull rope and caps for spares

    • Perform any other civil work identified in our applicable specifications and standards

    • All forestry work outside of operating clearances around existing lines.


    For sub-cable work (in addition to requirements for underground lines):
    • Install poured pads (when specified on drawing) in accordance with our Standard DU-06-302 

    • Supply and install pre-cast concrete vaults and/or aluminum vaults

    • Install grounding (rods or plates)

    • Install masonry sand padding and crushed stone

    • Perform any other civil work identified in our applicable specifications and standards

    • All forestry work outside of operating clearances around existing lines.

    Subdivision Connection Checklist

    In order to begin the subdivision connection process, we need the following information from you:
    • Name of subdivision

    • Total number of phases and lots per phase

    • Location: Lot or RP, concession, township

    • Type of lots: single family, semi, quad, townhouse street-side, townhouse free hold, industrial, or commercial

    • House size in square feet

    • Required service size

    • Heat source: gas, electric, or other

    • Electric water heating

    • Electric car charging station(s)

    • Solar photovoltaic (PV) panels

    • Home battery pack (Powerwall, etc.)

    • Central air conditioning

    • Load type/usage

    • Additional requirements: schools, commercial, sewage, or water pumps

    • Ministry file number

    • Joint use: Bell, CATV, gas

    • Projected in-service date

    • Site plan in CADD

    • Road cross section(s).