Understand My Bill

General Service - Demand

Your electricity bill is comprised of three main components: Commodity, Delivery and Regulatory.

 
Our transmission and distribution system safely and reliably serves communities throughout Ontario. Delivery rates pay for the cost fo​​​r Hydro One to operate and maintain the low-voltage system that carries electricity from our transformer stations to distribution stations, to pole-​top transformers through power lines, and into homes and businesses.​

Hydro One System Diagram 




Instructions:
Click on any highlighted portion of the sample General Service - Demand bill page below for more details about that specific section or line item.