Details about our Sentinel Light Rental Program
The Sentinel Light Rental Program is covered by unique terms and conditions.
Access to customer premises
Customers are responsible for providing access to their property and a safe and accessible place for the maintenance of our rental equipment. Additional charges will apply if such access is not provided.
Customers accept responsibility for safeguarding our rental equipment on their property. We will repair or replace equipment that fails due to ordinary wear and tear.
Customers are responsible for all service, energy, and rental charges levied in relation to our Sentinel Light Rental Program. This includes any extraordinary fees to replace or maintain rental equipment in safe and good repair.
Rental equipment removed within the first two years following original installation is subject to removal fees. Rental equipment removed due to failure is not subject to removal fees.
We assume no responsibility and shall not be liable for any injury, loss, or damage to persons or property that may result from or be connected with the rental equipment or its presence on your property.
TERMINATION OF RENTAL SERVICE
Please give us 30 days’ notice should you wish to discontinue your Sentinel Light rental service. Upon termination of the rental arrangement, we will visit your property to remove our rental equipment.
We may disconnect rental equipment when accounts are not paid, though we prefer to help customers keep their accounts in good standing. In the event that you encounter temporary financial hardship, please call us to discuss payment options. We may amend these Terms and Conditions at any time by notification to customers.
If you have any additional questions please e-mail our Customer Communications Centre, or call toll-free at 1-888-664-9376.