Get the perks of paperless billing!

There are many reasons to consider saying hello to paperless billing and goodbye to clutter. When you switch to paperless billing, you’ll receive an eBill notification of your bill sent directly to your inbox, along with a helpful reminder three days before your payment is due.

Get your eBill as a PDF!

Plus, if you’d like to see the full details of your bill, you can now sign up for a PDF version. After you have signed up, you can click on 'View my bill' on your eBill notification and your full bill will be displayed.

For your convenience, you can easily download and save your bill.

Here’s what your eBill notification looks like:

screenshot example of an eBill Notification from Hydro One

Paperless billing and myAccount keeps you in control.

Security and convenience

Access your bill anywhere with better security and helpful payment reminders.

Helpful Reminders

Account notices, delivered directly to your inbox.

clock with alert
Environmentally Friendlier

You'll help reduce paper usage, and the need for delivery.

Enjoy 24/7 convenience
Get secure online access to your bills from any device - any time, anywhere.

Track your energy use

Set up due date reminders and get high usage alerts to monitor your energy use.

Good for the environment

Going green has a positive impact on your community. 

​Sign up in three easy steps

Log into myAccount

If you're not registered with myAccount, get started now. It's fast and easy!

screenshot of the login page  

Sign up for Paperless Billing and a PDF of your bill

Scroll down to Account Strength and click on Paperless Billing and eBill (PDF).

screenshot of the Account Strength section of myAccount  

Agree to the Terms & Services

And don’t forget to flip toggle on the Email button — that’s it!

screenshot of the eBill signup section and PDF toggle button in myAccount

Go paperless now 


You can cancel at any time

If you prefer a paper bill, call us or log in to myAccount and select Manage my Profile and scroll down to Manage my Subscriptions to change your Billing & Payment Preferences.