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How It Works

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No more waiting for a paper bill to travel to you, you will see the amount due right in your inbox and a link to view your bill online.

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It is not so easy to forget when bills are due with our handy Due Date Reminder. Set automatic alerts about high usage and set payment reminders.

Bill available online


Get 24/7 access to your account information from any device – whenever you want, from wherever you are.

Paperless bills mean that we reduce our impact on the environment by avoiding using paper, printing, and delivering traditional bills.

Get started with Paperless Billing

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Easily pay your bill, change your preferences and more.

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Summary Billing

Save time, and stay organized. With Summary Billing, we will update your myAccount with one bill to summarize all of your accounts with us.

Learn More

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Electrical Inspections

Prevent electrical hazards in your home or business by requesting an inspection before beginning upgrades or installations. It will not only help keep you safe, it's required by law.

Learn More

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Make bill payments easier. It's fast, secure and reliable. Pay directly from your bank, and avoid late fees.

Learn More

Download the Hydro One Mobile application from these app stores

Use the app to see planned and unplanned power outages in our service territory, the cause of the outage (if known), crew status and estimated restoration times, outage summaries by region or city, or search by postal code.

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Google Play

Get Hydro One Mobile for your Android device here.

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iTunes/App Store

Get Hydro One Mobile for your iPhone or iPad here.