Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.

Meter Reading

The Majority of Our Meter Reading is Automated

Our meters connect to one another and transmit readings back through the network that is laced across Ontario. This means that we have significantly reduced labour costs related to meter reading, while significantly decreasing the number of customers who receive an estimated bill.

How do I read a meter?

How Do I Read A Meter?

Customers who are billed under the Tiered pricing plan can submit meter readings to Hydro One online in myAccount or through our automated phone system. Log in now and click on My Energy Usage to get started.

Log in/Register