Hold a pole

Electrical incidents can occur when workers do not take the necessary precautions around electrical equipment.

About electrical safety and safe distances
Hold the pole process

Do you need Hydro One to hold a pole on your property?

When conducting construction work, you may need to excavate land in close proximity to one of our poles. To make a safe work area and protect our assets, you must contact us to hold the pole while conducting your work. To request this service, please contact us.

Hold a pole process

Step 1

Contact us to request a pole hold. Please submit your request at least 15 business days in advance to allow sufficient time to review and schedule the pole hold.

Step 2

Initial assessment by Hydro One

A technician may be required to visit your work site for an initial assessment. This assessment is conducted to determine the equipment and labour required to conduct the pole hold.

Step 3

Cost estimate and contract

Our technician and field team will determine the cost of the pole hold. A contract outlining terms and conditions and pricing will be provided to you.

Step 4

Sign contract and pay deposit

Review the terms of the work and return the signed contract along with a 50% deposit of the total cost. Payment can be made at one of our Field Business Centres or by mail with a cheque or credit card.

Step 5

Site visit and work day

Our field team will conduct the work on the date and time agreed upon.

Step 6

Complete payment

You pay the remaining balance upon completion of the work.

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