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Moving into Hydro One service territory?



Visit your nearest Hydro One Service Centre

 

We're also open for in-person customer service, and we invite our customers to stop by
at the following locations during the business hours listed below:

London

727 Exeter Road
London, Ontario

Hours:
Monday to Friday
8 a.m. to 4 p.m.

London
Markham

185 Clegg Road
Markham, Ontario

Hours:
Monday to Friday
8 a.m. to 4 p.m.

Markham
Sudbury

500 Barry Downe Road
Sudbury, Ontario

Hours:
Monday to Friday
8 a.m. to 4 p.m.

Sudbury


*Our Sudbury office is located off Barrydowne Rd. on Palm Dairy Rd. behind the Tutti Frutti Restaurant and Fairfield Marriott.

Billing & Service Inquiries

1-888-664-9376
(7:30 a.m. - 8:00 p.m. EST, Mon - Fri and 9:00 a.m. - 3:00 p.m. EST, Saturdays)

Email

Billing & Service Inquiries for Business (Demand)

1-877-447-4412
(8:30 a.m. - 6:00 p.m. EST, Mon - Fri)

Email

Power Problems & Emergencies Inquiries

1-800-434-1235
(24 hrs a day, 7 days a week)

Mailing Address
Hydro One Networks
P.O. Box 4102, Station "A"
Toronto, ON, M5W 3L3

Key Account Management

Media Requests & Inquiries

416-345-6868

1-877-506-7584 (Toll-free)

Email

General Inquiries & Company Directory

416-345-5000

1-877-955-1155 (Toll-free)

Mailing Address
Hydro One Networks Inc.
483 Bay Street, South Tower, 8th Floor Reception
Toronto, ON M5G 2P5

Regulatory Affairs

416-345-5866

Email

Real Estate Services

1-888-664-9376 (General Inquiries)

1-888-231-6657 (Real Estate Services)

Email

General Shareholder Inquiries

Computershare Trust Company of Canada

514-982-7555
1-800-564-6253 (Toll-free)
416-263-9394 (Fax)
1-888-453-0330 (Fax, toll-free)

Mailing Address
Computershare Trust Company of Canada
100 University Avenue
Toronto, ON M5J 2Y1

Analysis & Institutional Investor Inquiries

Hydro One Investor Relations

Email

Mailing Address
Hydro One Investor Relations
483 Bay Street, 7th Floor
Toronto, ON M5G 2P5
Canada

We're here to help

We value our relationship with you and strive to provide you with assistance and answers when you need it.

Learn more