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Remote Communities Wins ENERGY STAR® Award

Image of a Hydro One worker trimming vegetation

The Honourable Jim Carr,
Minister of Natural Resources
presents award to Lori Rice, Hydro One Remotes.

Natural Resources Canada recognized our efforts and awarded us the prestigious ENERGY STAR® Canada Award in 2018 for best Regional Utility. This award is given to utilities that have shown leadership and innovation in developing and marketing ENERGY STAR certified products and raising the profile of ENERGY STAR.

We'd like to thank our customers and the housing staff and tribal councils of the First Nations communities who we serve for making our Mail-in Rebate program such a success! We've issued over $22,000 in rebates since the program started in 2014.

Take advantage of our 2018 Mail-in Rebate program

We're pleased to be offering our Mail-in Rebate program again for 2018. The program offers rebates for buying ENERGY STAR-rated refrigerators, freezers, washers, dryers, dishwashers and more with rebates of up to $200. As well, we offer rebates for a number of energy efficient products such as thermostats, power bars and sensors. In celebration of ENERGY STAR Day on October 23, enhanced rebate amounts are available for purchases made during the month of October. Click here to download a copy of the application form.

Application forms may be scanned and emailed to or mailed to:

Remotes CDM Mail-in Rebates

c/o Hydro One Remote Communities Inc.

680 Beaverhall Place

Thunder Bay, ON  P7E  6G9

We hope you take advantage of this worthwhile program.


Hydro One Remote Communities Inc. generates and distributes electricity to 22 communities in the most northern part of Ontario.

Due to the lack of grid connection, we generate electricity to meet our obligation under Section 26 of The Electricity Act, 1998.

Diesel generation is currently the prime source of electricity within these communities, but we also own and operate two run-of-the-river mini-hydro electric generating facilities and four demonstration project windmills.

The communities are isolated and scattered across Ontario’s far north. Thirteen communities can only be accessed by aircraft or winter roads, and in the case of one community, by barge. Transporting staff, fuel, and equipment across our vast, isolated service territory is one of our key logistical challenges.

Most of our customers are First Nations and Métis people, who speak English, Ojibway, Oji-Cree, and/or Cree. We often contract with local Band Councils for services, such as: plant operation and maintenance, meter reading, environmental remediation, and janitorial work.

Since 1999, we have used an Environmental Management System (EMS) to help us reduce our environmental footprint and maintain biodiversity in these environmentally sensitive areas of the province.

To learn more about how we overcome unique challenges to bring electricity to the far north, read any of our newsletters below, or watch our video Hydro One Remotes: Powering the North

Additional Documents:

Emergency Telephone Number:

Billing Telephone Number: